Prof, CTC Collections BNL SCDMNT (Finance)

Location: Varna, Bulgaria; Sofia, Bulgaria. Flexible and hybrid ways of working are available.

Company

hirify.global is a global consumer goods company with 42,000 employees serving customers across 31 markets and producing, moving, and selling beverages.

What you will do

• Contact customers and manage overdue accounts, receivables portfolios, debt collection, and daily financial analysis.
• Develop action plans, minimize bad debt risk, increase collections, and support order management.
• Create training materials and coach the Shared Services Collections team on collection processes and finance analysis.
• Review and improve end-to-end Customer to Cash processes, process flows, and desktop procedures.
• Monitor customer service requirements, Service Partnership Agreements, customer satisfaction, internal controls, SOX compliance, and legal and regulatory requirements.
• Build relationships with stakeholders, local Finance Business Partners, and BU Finance teams.

Requirements

• University degree or equivalent.
• At least 3 years of Order to Cash or Collections experience, including a minimum of 2 years in Collections, in a multinational organization and/or Shared Services environment.
• Ability to address or escalate complex Collections issues.
• Fluent English and fluent French or Dutch.
• Strong ERP experience, preferably SAP.
• Excellent communication and interpersonal skills.
• Strong team-player skills.

Nice to have

• Process improvement and consultancy experience.

Culture & Benefits

• Hybrid working, flexible working allowance, annual compensation and bonus cycle, and market-competitive salary.
• CCEP shares purchase plan with matching shares, food vouchers, and additional paid leave.
• Health plan, dental insurance, wellbeing and sports programs, and an Employee Assistance Program.
• Professional qualifications support, Lean Six Sigma certification, learning platforms, leadership training, and career progression.
• Inclusive culture, parental-care support, referral program, team-building events, and community initiatives.