Robot Operations Supervisor (Robotics)

Location: On-site at the Guadalajara, Mexico office; flexibility to support U.S. operational hours and shift coverage is required.

Company

Nextpower develops clean energy technology combining intelligent structural, electrical, and digital solutions with robotics, AI-driven technology, data-driven insights, and automation for utility-scale solar power plants.

What you will do

• Operate and monitor robotic inspection missions, including complex and high-priority missions.
• Guide Robot Operators in Guadalajara and support onboarding, training, coaching, and performance development.
• Coordinate schedules, shift handoffs, workload distribution, mission prioritization, and coverage across time zones.
• Review mission execution, documentation, feedback, performance metrics, incidents, and improvement opportunities.
• Troubleshoot robotic systems, connectivity, and mission-related issues; determine escalation paths and coordinate with engineering and technical support.
• Provide operational updates, reinforce safety and procedures, and maintain alignment with U.S.-based supervisors and global processes.

Requirements

• 4–6 years of relevant professional experience in operations, technical support, robotics, or a related field.
• Bachelor’s degree in a relevant field.
• Fluency in English and Spanish, written and spoken, with effective communication with U.S.-based teams.
• Experience in one or more of remote operations or robotics, technical support or customer service leadership, operations supervision or team coordination, or industrial automation and technical operations.
• Demonstrated leadership, coaching, or mentoring experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to work on-site at the Guadalajara office.
• Flexibility to support U.S. operational hours and participate in shift coverage as business needs require.

Nice to have

• Familiarity with remote robotic operations, industrial automation, or autonomous systems.
• Experience with robotics, industrial systems, renewable energy, or solar operations.
• Experience leading teams in a 24/7 operations environment.
• Experience collaborating with international, particularly U.S.-based, organizations.
• Familiarity with operational performance metrics, reporting, and continuous improvement.

Culture & Benefits

• Opportunity to help build and lead a robotics operations team in Guadalajara.
• Work with advanced robotics and AI-driven technology supporting renewable energy operations worldwide.
• Collaboration across engineering, technical support, and operations teams.
• Professional development and career advancement opportunities as global operations expand.