Associate, Investor Delivery (Finance)

Location: Halifax, Nova Scotia, Canada; hybrid working

Company

hirify.global provides fund administration, banking, payments, fund financing, foreign exchange, custody, and related operational solutions for public and private funds as part of Mitsubishi UFJ Financial Group.

What you will do

• Complete daily deliverables related to investor registration, dealing, reporting, and cash in line with policies and procedures.
• Deliver work within service-level agreements and escalate client or deliverable issues when appropriate.
• Respond to queries from clients, investors, fund managers, and internal departments.
• Perform assigned processes and deliverables accurately and to a high standard.
• Participate in team check-ins, share information and ideas, and support colleagues.
• Support departmental initiatives, projects, and risk mitigation.

Requirements

• Diploma or bachelor's degree in a business-related field preferred, or relevant experience.
• 0–2 years of experience in financial services, fund administration, asset management, banking, or client service.
• Knowledge of investor services processes and related functionalities is an asset.
• Existing client or customer service experience is ideal.

Culture & Benefits

• Hybrid working environment with a connected team culture.
• Focus on innovation, client service, and learning and development.
• Core values include trust, challenge and empowerment, passion for clients, openness, and honesty.
• AI tools may support recruitment application review; recruitment staff review all AI recommendations.
• Equal opportunity employer; only candidates proceeding to the interview stage will be contacted.