Process Support Engineer - E2 (Semiconductor)

Location: Shanghai, China; on-site customer support and 20% travel required

Company

hirify.global develops materials science and engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

• Provide customer support through on-site installations, system diagnosis, service, and repair of complex semiconductor equipment.
• Collaborate with customers and R&D teams to develop processes for manufacturing advanced semiconductor chips.
• Create hypothesis experiments and design of experiments, analyze data statistically, and prepare reports with high-level conclusions.
• Troubleshoot complex process and customer product issues, perform root cause analyses, and resolve problems.
• Communicate with internal stakeholders and customers to build relationships, establish trust, and achieve project goals.
• Apply knowledge of company processes and customers to analyze solutions across technologies including CVD, ALD, plasma RIE, PVD, anneal, and implant.

Requirements

• Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field.
• 2–4 years of experience in the semiconductor fab or equipment industry.
• Communication proficiency in English is required.
• Travel is required for 20% of the time.

Nice to have

• Master’s degree or PhD in a related field.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs and support for personal and professional growth.
• Full-time employment; relocation eligible.
• Equal opportunity employer.