Fraud Monitoring Specialist (Night Shifts) (Fintech)

Location: Riga, Latvia; hybrid work. Remote work is possible from anywhere in the EU, Iceland, Switzerland, and the UK for up to 90 days per year. Candidates should primarily already be located within the Baltics.

Gross salary: €1,500–€2,000 per month, depending on experience and competencies.

Company

hirify.global is a Pan-Baltic banking organization providing financial products and services.

What you will do

• Monitor customer activity and investigate alerts from anti-financial crime systems across card and payment fraud areas.
• Analyse customer information and transactions using internal systems, public databases, and available records.
• Cooperate with customer communication teams to obtain information about customer activity.
• Identify suspicious and unusual fraud-related activity, prepare investigation summaries, and escalate cases when needed.
• Deliver high-quality services in line with agreed service levels and support team continuity when required.
• Perform fraud monitoring during non-standard hours, including night shifts and weekends; several shifts run from 5pm to 5am.

Requirements

• Experience in external fraud or financial crime management and professional knowledge of financial crime monitoring systems.
• Higher education, preferably in Law, Economics, Business Management, or Finance.
• Quality-focused, objective, and independent approach to case reviews, with high ethical standards.
• Strong cooperation, communication, planning, and organisational skills.
• Commitment to staying up to date with relevant regulatory changes.
• Willingness and ability to work night shifts and weekends.
• Fluent English and Latvian, spoken and written, are required for Pan-Baltic work.

Culture & Benefits

• Flexible working hours and hybrid work, with temporary remote work permitted from the EU, Iceland, Switzerland, and the UK for up to 90 days per year.
• Additional weeks of vacation after one year with the company, plus volunteer time off.
• Thirty fully paid calendar days annually for military training.
• Health insurance after the first three months in all three Baltic states, health days, and wellbeing resources.
• Internal and external training, LinkedIn Learning, workshops, conferences, and online training.
• Special offers and pricing for Luminor products and services.

Hiring process

• Apply by 17 November with a CV in English and PDF format.