Director of Operations (Secure Document Issuance)

Location: Based in Italy, preferably Romano Canavese, with regular travel between SDI locations in Italy and the Netherlands. International relocation or remote work outside the hiring country is not considered.

Company

hirify.global is a global high-tech software and secure identity company providing hardware, software, and services for trusted identities, secure document issuance, and access solutions.

What you will do

• Lead SDI Operations across sites in Italy and the Netherlands, including Assembly & Test, Manufacturing, Supply Chain, Logistics, Procurement, IT, QHSSE, and Facilities.
• Translate strategy into operational plans, budgets, KPIs, capacity plans, workforce plans, investments, and improvement roadmaps.
• Drive safe, compliant, cost-effective, and scalable operations through standardization, continuous improvement, lean manufacturing, quality, delivery, and working-capital discipline.
• Lead, coach, and develop approximately 5 direct reports and 50 indirect reports, including local Operations Managers and functional leaders.
• Support M&A integration by assessing capabilities, harmonizing processes, and improving post-acquisition performance.
• Represent Operations in management discussions and coordinate with commercial, product, engineering, finance, service, suppliers, customers, and corporate functions.

Requirements

• Significant senior operations leadership experience in an international manufacturing or industrial technology environment.
• Proven ability to lead multi-site operations through local operational leaders and across functions including manufacturing, supply chain, logistics, procurement, IT, QHSSE, and facilities.
• Strong understanding of operational planning, budgeting, KPI management, cost control, delivery performance, quality systems, continuous improvement, and lean manufacturing.
• Demonstrated capability in coaching, performance management, organizational development, and cross-functional stakeholder management.
• Fluent English, written and spoken.
• Italian language skills, written and spoken.
• Willingness and ability to work from Italy, preferably Romano Canavese, and travel regularly between SDI locations.
• Ability to work effectively in a matrixed international organization and communicate with senior stakeholders across countries and functions.
• Must be legally eligible to work in the country in which hired.
• Experience integrating acquired companies or harmonizing operations after M&A activity.
• Experience with ISO 9001, ISO 14001, ISO 27001, or comparable quality, environmental, safety, and information-security management systems.
• Experience in secure document issuance, identity, industrial automation, machine-building, printing, or high-precision equipment environments.
• Experience across Italian and Dutch operations or comparable cross-country European manufacturing organizations.

Culture & Benefits

• Competitive salary, rewards package, benefits, and annual leave supporting work-life balance.
• Flexible work environment, with flexible arrangements, job sharing, or part-time applications considered where applicable.
• Career development opportunities, training, feedback, and learning resources within a global organization.
• Inclusive culture focused on empowerment, innovation, integrity, diversity, and respect.
• Immigration sponsorship is not available; applicants must already be authorized to reside and work in the hiring country.

Hiring process

• hirify.global may use AI-assisted technology to identify job-related qualifications in applications, but a Talent Acquisition team member reviews every application before selection.
• Unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services are not accepted.