Continuous Improvement Intern (AI & Data Analytics)

Location: Kuala Lumpur, Malaysia

Company

hirify.global Global Business Services supports continuous improvement, automation, data analytics, and digital transformation initiatives.

What you will do

• Support the setup, rollout, monitoring, and analysis of Voice of Customer surveys using Microsoft Forms and other Microsoft tools.
• Analyze survey and operational data to identify trends, insights, improvement opportunities, and areas for further investigation.
• Create executive-friendly dashboards, reports, and visualizations from complex data.
• Support Continuous Improvement and Automation Week activities with teams in Kuala Lumpur, Poland, and Costa Rica.
• Track participation, consolidate feedback, analyze results, and communicate findings.
• Use Generative AI and digital tools to improve analysis, automation, dashboards, reporting, documentation, knowledge sharing, and project tracking.

Requirements

• Currently pursuing a degree in Business, IT, Data Science, or a related field.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Microsoft Forms.
• Knowledge of Generative AI tools such as Microsoft Copilot, ChatGPT, or similar AI assistants.
• Interest or experience using AI-assisted tools to develop interactive HTML-based dashboards, business reports, survey analytics, performance metrics, and data visualizations.
• Strong analytical skills, a data-driven mindset, attention to detail, and the ability to turn data into clear insights and appealing visualizations.
• Strong command of English, spoken and written.
• Self-starter with initiative, independence, curiosity, proactivity, willingness to learn, and good communication skills.
• Comfort working in a fast-paced, collaborative, and international environment.
• Ability to commit to the full six-month internship.

Nice to have

• Familiarity with Power BI, Power Query, data visualization, process improvement methodologies, or automation technologies.

Culture & Benefits

• Practical exposure to data analytics, visualization, Voice of Customer, automation, and Generative AI.
• Experience transforming raw information into business insights and management-ready reporting.
• Exposure to global operations and cross-functional collaboration.
• Mentorship alongside experienced Continuous Improvement professionals.
• Opportunity to contribute to hirify.global’s digital transformation and enablement journey.