Research Analyst, Primary Research & Customer Insights

Location: Kuala Lumpur, Malaysia; hybrid, with in-person work three days a week or more and remote work from home on other days.

Company

hirify.global provides technology market research, intelligence, advisory, digital services, advertising, custom content, and demand-generation solutions for technology buyers and sellers.

What you will do

• Lead primary research projects for syndicated research services and consulting engagements, ensuring strategic alignment and on-time delivery.
• Collaborate with analysts, clients, and research partners to design and validate survey instruments and advise on research methodology.
• Oversee survey fielding, quotas, stakeholder relationships, and complex sampling challenges.
• Develop innovative research methodologies and create panel communities supporting industry research services.
• Build relationships with research partners, panel providers, and internal clients; author and oversee research reports based on primary research findings.
• Mentor junior research analysts and lead knowledge-sharing initiatives, including training, methodology workshops, and best-practice documentation.

Requirements

• Experience in research, data analysis, or related roles.
• Experience managing complex projects, multiple priorities, and tight deadlines, with strong organizational skills.
• Exposure to research methodologies, data acquisition, and operational workflows.
• Strong quantitative and analytical skills, including managing and interpreting large datasets accurately and producing actionable insights.
• Strong secondary research skills, including discovering and aggregating disparate information into useful actions.
• Experience with analytical tools and platforms such as Qualtrics, SPSS, and Excel.
• Commitment to innovation and staying current with industry trends and best practices.

Nice to have

• Technology market experience.

Culture & Benefits

• In-person collaboration with colleagues, customers, and partners three days a week or more, with flexibility to work from home or remotely at other times.
• Annual leave, birthday leave, and the opportunity to work from almost anywhere for up to four weeks per year.
• Private medical cover and a flexible range of personal benefits.
• Training, mentoring platforms, LinkedIn Learning courses, and support for internal career moves.
• Volunteer leave of up to four days per year, charity match funding, wellbeing support, and mental health resources.
• ShareMatch, recognition programmes, and collaboration with international teams.