Associate Application Consultant (Sapiens IDIT)

Location: Lisbon, Portugal; hybrid workplace

Company

hirify.global operates an insurance technology environment using the Merlin (Sapiens IDIT) policy administration system and is transitioning to a centralised document management system.

What you will do

• Implement approved document configuration changes in Merlin, from clarified requirements through build and deployment.
• Configure policy schedules, customer letters, and other system-generated documents while maintaining configuration records and version control.
• Perform unit and integration testing across scenarios including new business, renewals, and endorsements; prepare test evidence and support sign-off.
• Work with Product Owners, Business Analysts, QA, engineers, and IT teams to clarify outcomes, resolve defects, and communicate risks.
• Support migration from Merlin to the future centralised document management system by analysing templates, preparing configurations, and validating migrated outputs.
• Contribute to knowledge transfer and improvements to tools, templates, workflows, and document configuration processes.

Requirements

• Proven experience in configuration or change delivery roles on complex software systems, ideally insurance core systems or similar, with exposure to document or template generation.
• Understanding of change governance, testing practices such as unit testing, and change control in a regulated insurance or financial services environment.
• Understanding of controlled configuration builds, defect resolution, and release readiness within established delivery frameworks.
• High attention to detail and a disciplined approach to documentation, version control, test evidence, and approvals for audit purposes.
• Familiarity with document template configuration, template files, content management tools, version control systems, and tracking tools such as JIRA.
• Strong communication and collaboration skills, including the ability to work with business and technical stakeholders, developers, and testers.
• Ability to take ownership, follow standards and governance processes, seek guidance when needed, communicate clearly, and contribute to continuous improvement.

Nice to have

• Experience with Sapiens IDIT (Merlin) or a similar policy administration system, particularly document configuration or template management.
• Experience with document composition or management tools and awareness of modern document management solutions.
• Experience working with third-party system vendors or external consultants and contributing to knowledge transfer.
• Familiarity with agile delivery methodologies, iterative development cycles, and JIRA-based change tracking.

Culture & Benefits

• Permanent, full-time individual contributor position with no line management responsibilities.
• Work within a delivery squad or project alongside product, change, engineering, QA, and business stakeholders.
• High-ownership, collaborative, detail-oriented, and accountable working environment.
• Structured governance, quality controls, and audit-ready delivery standards.
• Opportunities to learn new systems, share knowledge, and improve document configuration capability.