Analytics Client Service Associate (AI)

Location: Monterrey, Nuevo León, Mexico; occasional travel may be required for on-site presentations or trainings.

Company

hirify.global provides research-based financial data, analytics, and indexes to asset managers, investors, banks, insurers, and other participants across the global financial ecosystem.

What you will do

• Answer detailed client questions about hirify.global Analytics products, methodologies, models, and data requests.
• Analyze market performance and data for clients on reactive and proactive bases.
• Develop client relationships through proactive follow-up and clear communication of product and model information.
• Provide client feedback to Coverage, Product Management, Research, and Production teams.
• Monitor current events and market trends and act as a point of contact for routine inquiries.
• Use and develop AI solutions for client needs.

Requirements

• 3–5 years of experience in Financial Services.
• Undergraduate degree required in finance, economics, actuarial sciences, statistics, mathematics, or another quantitative field.
• Deep understanding of international financial institutions and global financial markets.
• Understanding of modern portfolio theory, equity and portfolio construction, optimization, CAPM, multi-factor risk models, market risk, credit risk, and VaR.
• Strong analytical, quantitative, organizational, and problem-solving skills, including the ability to manage multiple projects under short-term deadlines.
• Excellent verbal and written communication skills, including the ability to explain complex concepts and methodologies to senior management and clients.
• Ability to work independently and collaboratively, adapt to ambiguity and shifting priorities, and work effectively across diverse cultures and global teams.
• Ability to make value-added contributions and anticipate trends and opportunities.

Nice to have

• Previous programming or coding experience and/or experience with AI tools, including designing, developing, or implementing AI-enabled solutions.
• MFE, MBA, Master’s degree, CFA, or equivalent.
• Foreign-language speaking and writing ability.

Culture & Benefits

• Transparent compensation schemes and comprehensive employee benefits tailored to the work location.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• High-performance and innovation-focused environment with opportunities to experiment and take responsibility for results.
• Global network of colleagues, onboarding through the Global Orientation program, and access to Learning@hirify.global, AI Learning Center, LinkedIn Learning Pro, and tailored learning opportunities.
• Professional growth through multidirectional career paths, internal mobility, expanded roles, and inclusion-focused employee resource groups.