Business Analyst (Payments)

Location: Hybrid, Warsaw, Poland

Company

hirify.global is a payments technology company supporting businesses worldwide with secure payment solutions and a global workforce.

What you will do

• Gather, document, and analyze business requirements, processes, and workflows.
• Create Work Instructions and standardize operational ways of working for KYC/AML Risk Operations teams.
• Analyze AS-IS and TO-BE processes, recommend improvements, and support implementation.
• Collaborate with developers during UAT and participate in system testing, validation, and acceptance testing.
• Train Operations analysts on created documentation and work with stakeholders to improve operational effectiveness.
• Support Risk Operations management and lead cross-functional collaboration where required.

Requirements

• More than 4 years of experience in AML/KYC.
• Experience writing Work Instructions or SOPs.
• Strong analytical, problem-solving, and critical-thinking skills.
• Knowledge of tools such as Microsoft Visio, Confluence, and SharePoint.
• Excellent communication, presentation, and stakeholder-management skills.
• Ability to work independently in a fast-paced environment, manage multiple tasks, and lead cross-functional teams.

Nice to have

• Experience working in a UAT environment.

Culture & Benefits

• Permanent hybrid position in Warsaw, Poland.
• Private medical and life insurance.
• Holiday, public transportation, and meal allowances.
• Annual bonus and glasses/lenses reimbursement.
• Training opportunities and an international working environment.