1st Level Administrator (IT Support)

Location: Kadaň, Czech Republic; on-site support at the Kadaň site

Company

hirify.global develops connection technology for the energy sector and supports renewable-energy and electricity-grid expansion.

What you will do

• Provide first-level user support on site, by telephone, and through the ticket system.
• Monitor server and network environments and perform initial troubleshooting, including for international infrastructure.
• Install, configure, and maintain IT hardware and support system adjustments.
• Maintain video-conferencing equipment in the site's media rooms.
• Support IT infrastructure projects such as hardware replacement.
• Act as the technical contact for production and advise the specialist department.

Requirements

• Completed vocational training in IT, such as system administration, or a comparable qualification.
• At least 3 years of experience in the IT industry, including experience in IT support and helpdesk.
• In-depth knowledge of Microsoft Windows client operating systems.
• Analytical and structured approach to work.
• Very good communication and organizational skills.
• Ability to work in a team with a customer-service mindset.
• Good written and spoken Czech and English skills are required.

Nice to have

• Additional German skills.

Culture & Benefits

• Educational courses and training.
• Meal tickets or catering allowance, sick days, transport allowance, and a 13th monthly salary.
• Flexible start and end times, with an opportunity to work additional hours.
• Notebook and contributions to pension or life insurance.
• Self-organization of the job.

Hiring process

• Submit an application through the online application button.