SRE Observability Lead (Fintech)

Location: Argentina, Mexico, or Brazil. Currently fully remote, with a future transition to a hybrid setup.

Company

hirify.global is building an AI-powered financial companion for Latinos in the US, combining conversational interfaces with real-time financial infrastructure, remittances, and crypto rails.

What you will do

• Lead and mentor Observability engineers while setting technical direction, standards, and priorities.
• Design and evolve monitoring, logging, tracing, and alerting architecture on GCP and GKE using OpenTelemetry.
• Define instrumentation and monitoring standards across engineering and support adoption by service teams.
• Drive SLO, SLI, and error-budget definition and adoption across services.
• Build and automate observability tooling with Terraform, Helm, and Go or Python.
• Partner with Cloud Operations, developers, and App Performance to improve incident detection, investigation, and resolution.

Requirements

• 7+ years of experience in SRE, platform, or infrastructure engineering, including experience in a technical leadership role.
• Deep hands-on experience with Prometheus, Grafana, OpenTelemetry, and logging and tracing tools at scale.
• Strong experience with GCP, GKE, Kubernetes, and Docker.
• Experience with Terraform and Helm.
• Proven experience mentoring engineers and driving technical standards across teams.
• Equivalent competencies in the listed areas will also be considered.

Nice to have

• Experience with APM, observability tooling cost optimization, or fintech and regulated environments.

Culture & Benefits

• Currently fully remote, with a future transition to a hybrid work model.
• Competitive salary, initial stock options grant, and annual performance bonus.
• Unlimited PTO and paid parental leave.
• Health, dental, and vision plans.
• Continuous learning opportunities and growth in an entrepreneurial environment.