Fleet Monitoring & Support Specialist (Autonomous Vehicles)

Location: Pittsburgh and New Stanton, Pennsylvania; 100% in office. The role may require second-shift, evening, weekend, and varying-shift coverage.

Company

hirify.global develops AI-powered autonomous systems using robotics, machine learning, and cloud technologies for the trucking transportation industry.

What you will do

• Monitor real-time fleet safety alerts and environmental conditions and execute immediate incident-response protocols.
• Coordinate partner shipment dispatches and internal autonomous vehicle testing missions.
• Troubleshoot mission-critical technical issues remotely and escalate complex fleet challenges.
• Collaborate daily with Product Development, Service Operations, and Product teams to resolve issues and support product improvements.
• Maintain operational records and documentation for safety and reporting compliance.
• Use software and diagnostic tools to monitor, optimize, and resolve technical issues while managing third-party partner relationships.

Requirements

• Four-year undergraduate education and/or equivalent industry experience in logistics or transportation.
• Analytical mindset and strong problem-solving capabilities.
• Exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Flexibility to work varying shifts, including evenings and weekends, as required.
• Valid US driver's license.
• Employment may be contingent on verification of residence, U.S. person status, and/or citizenship status because of national security and export-control requirements.

Culture & Benefits

• Work is performed fully onsite in Pittsburgh and New Stanton, Pennsylvania.
• Work supports safety, reliability, and efficiency in autonomous trucking operations.
• Stack promotes inclusion, entrepreneurship, and innovation across diverse backgrounds and identities.
• The position may involve software and technologies subject to U.S. export-control regulations, and a government export license may be required for certain candidates.

Hiring process

• Internal candidates must apply through the Internal Job Board.
• Stack may decline an application or consider the candidate for another position if national security or export-control restrictions prevent employment in this role.