Cloud Operations Manager (Fintech)

Location: Argentina, Mexico, or Brazil. Currently fully remote, with a future transition to a hybrid setup.

Company

hirify.global is a hyper-growth Series C fintech building an AI-powered financial companion and cross-border money movement infrastructure for Latinos in the US, using AI and crypto rails and expanding into credit, savings, and wallet services.

What you will do

• Lead and develop approximately seven SRE and observability engineers across Operations and Observability.
• Hire, onboard, mentor, and support career growth through goals, feedback, and regular 1:1s.
• Own production reliability on GCP and GKE, including incident response, on-call health, post-mortems, and continuous improvement.
• Define monitoring, alerting, and tracing strategy with the Observability Lead.
• Define and track SLOs, SLIs, and error budgets with engineering and product teams.
• Drive cloud cost visibility and optimization while aligning operational priorities with product and business goals.

Requirements

• 8+ years of experience in SRE, platform, or infrastructure engineering, including at least 3 years managing engineers.
• Strong hands-on experience with GCP, Kubernetes/GKE, Docker, and Terraform, with sufficient depth to guide technical decisions and review architecture.
• Solid experience with monitoring, logging, and tracing tools such as Prometheus, Grafana, and OpenTelemetry.
• Proven experience leading incident response, on-call rotations, and post-mortems in production environments.
• Track record of building, developing, and retaining high-performing technical teams.
• Ability to clearly explain technical risks and trade-offs to technical and non-technical stakeholders.
• Equivalent competencies in the listed areas will also be considered.

Nice to have

• Experience with Go or Python.
• FinOps experience.
• Experience in fintech or regulated environments.

Culture & Benefits

• Currently fully remote, with a future transition to a hybrid setup.
• Competitive salary, initial stock options grant, and annual performance bonus.
• Unlimited PTO and paid parental leave.
• Health, dental, and vision plans.
• Continuous learning opportunities and growth in an entrepreneurial environment.
• Values include customer focus, urgency, extreme ownership, transparent collaboration, curiosity, and continuous experimentation.