HIV Customer Representative (Pharmaceutical Sales)

Location: Remote field-based role covering the DC Mirror territory and all of DC; the ideal residence is within the territory or a reasonable commuting distance, with 75% travel. US and Puerto Rico residents only; no relocation and no visa sponsorship.

Salary: $106,200–$167,200 base salary, plus annual bonus and long-term incentive eligibility where applicable.

Company

hirify.global develops pharmaceutical products and supports healthcare professionals and patients through customer-focused healthcare solutions.

What you will do

• Communicate HIV product information to healthcare professional customers and tailor discussions to their needs.
• Serve as a primary contact for selected accounts, understand practice and network structures, and identify business opportunities.
• Coordinate customer strategies, account plans, solutions, and resource allocation with cross-functional Virology teams.
• Manage the Virology product portfolio through segmentation, targeting, business analysis, and territory planning.
• Build relationships with difficult-to-access customers in a no-sample environment and engage customers through multiple channels.
• Maintain high standards of ethics, compliance, and integrity while supporting better patient and healthcare outcomes.

Requirements

• Bachelor’s degree and at least 2 years of sales experience, or a high school diploma and at least 6 years of equivalent experience, including professional sales, marketing, military, healthcare, or scientific experience.
• Valid driver’s license required.
• Willingness to travel within the assigned territory for in-person customer visits and national sales meetings or conferences.
• Ability to execute all stages of the sales process and position HIV products using approved resources.
• Ability to analyze market trends, customer needs, account interdependencies, and healthcare product distribution challenges.
• Ability to develop and execute account plans, customer strategies, and customized solutions in collaboration with cross-functional stakeholders.
• Strong collaboration, business acumen, account management, planning, organization, self-motivation, initiative, and ability to learn and communicate complex information.
• Ability to work effectively in changing, highly regulated, and compliant business environments.

Nice to have

• At least 2 years of account management or sales experience with Infectious Disease customers, preferably involving HIV products or launches.
• Specialty sales experience across multiple specialty markets, preferably with launch experience.
• Pharmaceutical, biotech, or medical device sales experience.
• Experience with complex hospital systems, teaching institutions, community hospitals, payer environments, pharmacy stakeholders, scientific thought leaders, and key opinion leaders.
• Experience developing customer relationships in challenging-to-access or no-sampling environments.

Culture & Benefits

• Regular full-time employment with medical, dental, vision, insurance, retirement, 401(k), paid holidays, vacation, compassionate, and sick days.
• Inclusive environment focused on diverse perspectives, respectful challenge, collective problem-solving, ethics, and integrity.
• Flexible remote arrangement for a field-based territory role with approximately 75% travel.

Hiring process

• Applications are accepted through the hirify.global careers site; current employees and contingent workers use the designated internal application routes.
• Accommodation support is available during the hiring process for US and Puerto Rico residents.