Manager Events & Visitors Center (Hager Forum) (m/f/d)

Location: Obernai, France; must be based in Obernai (67)

Company

hirify.global is an international company developing electrical solutions and operating the hirify.global Forum as a key experience platform.

What you will do

• Lead and further develop the hirify.global Forum and its overall visitor experience, including priorities, annual planning, budget and continuous improvement.
• Ensure consistent experiences for customers, partners, employees and executives.
• Lead and develop the Forum team, including resource planning, performance management and a service-oriented culture.
• Partner with business units and functions to translate their needs into impactful Forum experiences aligned with strategic objectives.
• Oversee operations, resources, quality and efficiency, working with Real Estate, Facility Management and other partners.
• Contribute to experience standards and best practices across hirify.global.

Requirements

• Master’s degree or equivalent in Business Administration, Hospitality, Event Management, Communications, Marketing or a related field.
• More than 7 years of experience in customer experience, hospitality, event or venue management, ideally in an international environment.
• Proven leadership experience in a dynamic environment and strong stakeholder management skills.
• Experience in budget management and operational planning.
• Strategic mindset combined with a pragmatic, hands-on approach.
• Strong service orientation and passion for creating memorable experiences.
• Excellent communication skills and confidence when interacting with senior executives and external guests.
• Fluency in French and English required.

Culture & Benefits

• Permanent contract with responsibility for shaping the future of the hirify.global Forum.
• Role combines customer and employee experience, leadership, business partnership and operations.
• Collaboration with senior leaders, international teams, customers and partners.
• Personalized onboarding program and learning opportunities through hirify.global’s Hi University.
• Internal career opportunities; over 25% of recruitments are through internal mobility.

Hiring process

• Recruiter phone exchange after CV selection.
• First interview with the hiring manager and recruiter, followed by a second interview with the N+2 and HR manager.
• Application must be submitted in English.