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11 дней назад

WQBRAIN User Success Specialist (Python/SQL)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
China
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Текст:
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TL;DR
WQBRAIN User Success Specialist (Python/SQL): Troubleshooting complex user issues involving data, technology, and financial signals while building and improving backend web application capabilities with an accent on performance, security, access management, storage, and data versioning. Focus on optimizing load sequencing, managing application roles, supporting automated testing, and translating customer feedback into product, sales, and marketing improvements.

Location: Beijing, China; office-based role

Company

hirify.global develops systematic financial strategies and predictive signals through its proprietary research platform. hirify.global BRAIN is a B2C fintech platform that gives external participants opportunities to contribute signals and data while learning quant finance, AI, and ML concepts.

What you will do

  • Resolve user queries involving data, technology, and financial signals (alphas).
  • Collect customer feedback and share it with Product, Sales, and Marketing teams.
  • Optimize backend performance, software quality, and load sequencing.
  • Support application security, access controls, and role management.
  • Manage storage and data versioning for the web application.
  • Work on server-side web application functionality and automated testing.

Requirements

  • Excellent communication and problem-solving skills.
  • Experience with Python and SQL.
  • Experience with automated testing tools such as Selenium, Cypress, or Puppeteer.
  • Familiarity with Unix.

Nice to have

  • Familiarity with the quantitative finance or finance industry.

Culture & Benefits

  • Academic-minded culture with accountability, open problem-solving, continuous improvement, and encouragement to challenge conventional thinking.
  • Learning and development through training courses, a library, speakers, and share-and-learn events.
  • Premium health insurance, an Employee Assistance Program, generous time off, sabbatical leave based on tenure, and Trade Union benefits for staff and family.
  • Office-based team-building activities, employee clubs, daily snacks and meals, and tea breaks.
  • Annual company trips, occasional global conferences, and opportunities to connect with global teams.

Hiring process

  • Submit an application for the WQBRAIN User Success Specialist position and acknowledge the hirify.global Privacy Policy.

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