Youth Outreach Specialist

Location: Hybrid in Oakland, California, with regular local fieldwork and travel mainly across Alameda and Contra Costa counties; occasional travel to other counties. Some evening and weekend work is required.

Salary: $26–$27 per hour.

Company

hirify.global is an international humanitarian NGO providing health, safety, education, economic empowerment, immigration, and case management services in more than 40 countries and 29 U.S. cities.

What you will do

• Conduct sustained community-based outreach and recruitment to identify eligible out-of-school youth ages 16–24 in schools, shelters, foster care and juvenile justice systems, GED/HSE programs, and other community settings.
• Build referral relationships with school districts, alternative education providers, foster care and juvenile justice agencies, homeless service providers, employers, and community-based organizations.
• Determine and document WIOA eligibility, collect and verify required age, residency, income, and barrier-to-employment documentation, and complete eligibility files.
• Maintain accurate participant eligibility, service, referral, and enrollment data in state case management systems and IRC databases.
• Explain program services and enrollment requirements to youth and families, develop accessible outreach materials, and represent the program at community events, resource fairs, school functions, and partner meetings.
• Track recruitment performance, support compliance with workforce regulations and child labor laws, and participate in team, funder, partner, and required WIOA/grant meetings.

Requirements

• Bachelor’s degree in social work, education, human services, or a related field preferred, or an equivalent combination of education and experience.
• At least 1–2 years of experience in outreach, recruitment, case management, or youth-serving work.
• Knowledge of out-of-school youth eligibility criteria, or the ability to quickly learn program regulations and local workforce board policy.
• Ability to build trust and rapport with youth facing barriers, their families and caregivers, and external partners.
• Strong attention to detail for eligibility documentation, case file compliance, and data entry.
• Strong interpersonal, written, and verbal communication skills, including comfort with public speaking and community representation.
• Proficiency in Microsoft Office.
• Fluency in English is required.
• Valid driver’s license, reliable transportation, and ability to travel locally for outreach, recruitment, and home visits.

Nice to have

• Experience with federally or state-funded youth programs.
• Direct experience with WIOA, workforce development programs, or out-of-school or disconnected youth.
• Experience with a state workforce case management system such as CalJOBS.
• Proficiency in languages spoken by the local client population, such as Spanish or Dari.

Culture & Benefits

• The position is represented by the OPEIU union and is subject to a collective bargaining agreement.
• The position has an end date of June 30, 2029.
• Benefits include paid sick leave, U.S. holidays, paid time off, medical, dental and vision insurance, flexible spending accounts, retirement savings with employer contributions, disability and life insurance, and an Employee Assistance Program.
• Work combines office-based duties with regular community fieldwork and may include evening and weekend schedules.
• IRC operates according to standards of integrity, service, equality, accountability, safeguarding, and protection from retaliation.