Software Engineer III (Online Fulfillment)

Location: J Street Office Space AR Bentonville Home Office, Bentonville, Arkansas, United States

Annual salary: $90,000–$180,000, plus performance-based bonuses and possible stock compensation.

Company

hirify.global supports technology platforms and mission-critical online fulfillment systems for pickup and delivery.

What you will do

• Design, develop, and enhance scalable systems supporting online orders, inventory, pickup, delivery, and last-mile workflows.
• Own L2/L3 production support, troubleshoot complex distributed-system issues, perform root cause analysis, and resolve high-severity incidents.
• Build monitoring, alerting, observability, automation tools, and scripts to improve reliability and reduce manual intervention.
• Participate in on-call rotations and proactively prevent order failures, delays, and customer-impacting issues.
• Collaborate with product, engineering, operations, project, and business teams to improve end-to-end fulfillment reliability and customer experience.
• Maintain runbooks, knowledge bases, and support documentation while mentoring junior engineers.

Requirements

• At least 4 years of experience in software engineering or a related area, or a bachelor's degree in a relevant field plus at least 2 years of experience.
• Strong problem-solving skills and the ability to debug complex distributed systems under pressure.
• Experience with production support and fullstack software engineering.
• Experience supporting high-scale, customer-facing applications, preferably in ecommerce or fulfillment.
• Strong coding skills, including debugging and fixing issues at the source-code level.
• Ability to anticipate failure scenarios and implement preventive solutions.
• Ability to balance support and development responsibilities with a strong focus on customer experience, uptime, and operational excellence.
• Experience working in agile, fast-paced, and globally distributed teams.

Nice to have

• Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or a related area.
• Knowledge of WCAG 2.2 AA, assistive technologies, digital accessibility best practices, and accessible product development.

Culture & Benefits

• Full-time employment with medical, vision, dental, life insurance, disability coverage, 401(k), stock purchase options, and paid time off.
• Paid leave may include sick, parental, family care, bereavement, jury duty, voting, military, vacation, and holiday leave, subject to eligibility and job classification.
• Performance-based annual or quarterly bonuses and possible stock compensation.
• Live Better U provides eligible full-time and part-time associates with Walmart-paid education, including tuition, books, and fees.
• Participation in on-call rotations and production support is required.
• Drug-free workplace with a zero-tolerance policy for illegal drugs and alcohol on the job.