Outbound Operations Manager (Animal Health)

Location: Colonial Heights, Virginia, United States; onsite distribution-center role

Company

hirify.global provides animal-health products, services, and technology for veterinary practice partners.

What you will do

• Plan and direct outbound distribution activities, including shipping, routing, administration, and order fulfillment.
• Optimize distribution-center processes and layout for picking, packing, and shipping while maintaining regulatory compliance.
• Monitor customer expectations, gather feedback, resolve shipment issues, and coordinate with Sales, Regulatory and Quality Affairs, Purchasing, customers, and distribution-center management.
• Review outbound-process trends, identify performance gaps, and implement improvements.
• Conduct daily performance meetings and develop action plans for current operations.
• Manage the outbound team, including performance and attendance, training, engagement, retention, and development.

Requirements

• Bachelor’s degree required; Operations, Logistics, Supply Chain, or another business-related major preferred, or an equivalent combination of education and experience.
• At least three years of experience in a warehouse or production environment, including at least one year with a pharmacy or pharmaceutical wholesaler/distributor.
• At least three years of management experience.
• Strong written and verbal communication, organization, prioritization, attention to detail, motivation, and results orientation.
• Experience and knowledge in distribution processes, including receiving, shipping, and inventory control.
• Proficiency with Microsoft and computer systems and the ability to build and maintain strong working relationships.
• Must meet any applicable minimum certification requirements imposed by a local or state board or licensing agency within the role’s span of control.
• Must pass a criminal background check and drug screening, including marijuana testing.
• Must be able to work mandatory overtime as needed and perform physical duties including standing or walking for the shift, lifting 30 pounds regularly and 50–70 pounds occasionally, and working in temperatures of 35°–46°F.

Nice to have

• Forklift certification.
• Green Belt or equivalent Six Sigma or Lean Six Sigma qualification.

Culture & Benefits

• Climate-controlled, small-team work environment with limited weekend work.
• Medical, dental, and vision insurance from day one, plus health savings and flexible spending accounts.
• Paid time off, holidays, maternity, parental, military, and other applicable leave.
• Company-paid life and AD&D insurance, disability benefits, identity-theft protection, pet insurance, and a 401(k) with company match.
• Overnight travel may be required on an as-needed basis.

Hiring process

• Employment is subject to eligibility requirements for each applicable benefits program.
• The position is covered by hirify.global’s drug-free workplace policy as a federal-contractor role.