Technical Solutions Engineer (ERP)

Location: Remote within the Philippines; must be a Filipino citizen based in or near Metro Manila, with once-a-month in-office sessions at coworking spaces in Metro Manila. Assigned shifts are 5:00 AM–2:00 PM or 1:00 PM–10:00 PM Philippine Standard Time. Onboarding and training are 12:00 AM–9:00 AM Philippine Standard Time for the first month.

Company

hirify.global is a fast-growing AI-native ERP startup helping physical product businesses manage procurement, inventory, orders, fulfillment, and finance through an Adaptive Resource Platform.

What you will do

• Analyze client business processes, data, and pain points, primarily across supply chain functions including procurement, inventory, logistics, and warehousing.
• Debug post-go-live workflows and perform root-cause analyses, communicating fixes to customers and internal teams.
• Conduct data quality checks, cleansing, validation, schema setup, and migration support.
• Monitor daily sync jobs, investigate discrepancies, and provide post-go-live support such as invoice synchronization checks and report validation.
• Document data mappings, test outcomes, and project results while translating technical concepts into actionable insights.

Requirements

• Bachelor’s degree in Computer Engineering, Business, Information Systems, Supply Chain Management, or a related field.
• Filipino citizenship and residence in or near Metro Manila are required.
• Native or near-native English communication proficiency is required.
• 3–5 years of experience in data operations, systems support, or ERP back-office roles.
• Expertise with spreadsheets, schemas, large datasets, data cleanup, and validation.
• Fundamental knowledge of business processes, supply chain, and/or enterprise systems.
• Experience providing advanced technical support, from record-status checks to debugging technology platforms.
• Advanced technical competency in schema design, workflow building, and troubleshooting.
• Excellent organization and time management skills, with the ability to manage multiple priorities across time zones, plus a proactive problem-solving mindset.

Nice to have

• ERP or CRM experience, including NetSuite, SAP, Sage, Odoo, or Cin7.
• Experience with supply chain systems, inventory management, finance or accounting workflows, and business process design.
• Experience with system design and user acceptance testing.
• Ability to configure and test API credentials for Shopify, QuickBooks, 3PL, WMS, and other integrated platforms.
• Foundational finance and accounting knowledge.
• Coding experience.

Culture & Benefits

• Primarily remote work with monthly in-office collaboration sessions in Metro Manila.
• Top-of-market salary for the Philippine workforce.
• Comprehensive employee benefits, including HMO coverage after regularization.
• Exposure to US and global clients while working closely with the US team.
• Collaborative, supportive, growth-focused environment with opportunities to develop project management and technical skills.
• Potential acquisition as a full-time employee after six months.