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14 дней назад

Louisiana - Assistant Regional Manager

72 000 - 75 000$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Louisiana - Assistant Regional Manager (Sales and Customer Service): Managing regional installation, training, sales acquisition, and customer retention operations for caption telephone services with an accent on recruiting, coaching, territory management, and compliance. Focus on developing part-time territory teams, meeting quotas, coordinating customer installations, and traveling extensively across the assigned US region.

Location: Louisiana, USA; remote position for candidates in the Eastern or Central Time Zone, with travel up to 50% within the assigned US region and occasional national, overnight, and out-of-state travel.

Salary: $72,000–$75,000 annually plus commission.

Company

hirify.global provides FCC-certified telephone captioning services and technology using automatic speech recognition and human captioning to help seniors and people with hearing loss communicate more independently.

What you will do

  • Achieve assigned sales, service acquisition, and customer retention quotas.
  • Recruit, hire, train, mentor, and manage part-time Territory Training & Sales Managers.
  • Coach territory representatives on customer installations, training, referrals, retention, compliance, and customer-service standards.
  • Monitor team performance, schedules, hours, territories, results, documentation, and operational issues.
  • Manage hirify.global product and equipment inventory within the assigned territory.
  • Use Salesforce and collaborate with Customer Support to ensure accurate records and effective customer service.

Requirements

  • 1–2 years of service sales and/or sales management experience.
  • At least 1–2 years of consistently meeting sales quotas.
  • Strong technical knowledge of the Internet, firewalls, routers, modems, switches, and hubs; prior installation experience is desirable.
  • Ability to work from a local home office with high-speed Internet.
  • Ability and willingness to travel extensively, up to 50%, including some overnight travel.
  • Strong leadership, communication, presentation, analytical, planning, budgeting, organizational, time-management, and problem-solving skills.
  • Ability to plan and manage at strategic and tactical operational levels, influence others, exercise discretion, make sound decisions, and maintain confidentiality.
  • Ability to work collaboratively, manage multiple priorities, and create a results-driven team environment.
  • Proficiency in Microsoft Office and modern virtual-team communication tools such as Microsoft Teams.
  • A four-year college degree or equivalent experience and 1–2 years of team-management experience are preferred but not required.

Culture & Benefits

  • Fast-paced, flexible, collaborative environment focused on integrity, accountability, collaboration, service, and quality.
  • Work is primarily performed remotely from a home office, with customer, vendor, and business-meeting visits as needed.
  • Physical work includes extensive sitting, standing, walking, keyboarding, and screen use; customer interactions require effective communication with people experiencing hearing loss and use of PPE.
  • Travel may involve changing weather, traffic, and driving conditions, as well as lifting or moving boxes weighing up to 10 pounds.
  • Benefits are available through the company’s comprehensive benefits program.
  • hirify.global does not offer visa sponsorship; candidates must already be authorized to work for any US employer without current or future sponsorship.

Hiring process

  • Applications are reviewed personally by the talent acquisition team, with next steps provided if there is a potential fit.
  • Applicants should apply through the official hirify.global careers page; legitimate recruiters contact candidates only from verified @hirify.global.com addresses.
  • hirify.global does not make job offers through social media and does not request sensitive personal information during early hiring stages.

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