Senior/Lead Leave Specialist

Location: Chattanooga, Tennessee, USA

Base salary: $40,000.00-$75,600.00 per year

Company

hirify.global provides employee benefits and service solutions, with 10,000 employees serving more than 39 million people worldwide.

What you will do

• Process new leaves and complete daily follow-ups across multiple customers and systems.
• Determine employee leave eligibility, available leave time, and leave status under FMLA, state laws, corporate protections, and customer procedures.
• Review medical certifications and other documentation, consulting Nurse Case Managers and the IME unit when needed.
• Generate compliant communications and manage leave status and reporting with employees, employers, HR administrators, and internal units.
• Serve as a subject matter expert in leave administration and Navilink, mentor newer employees, and assist with complex service issues.
• Support special projects, system demonstrations, and new business implementation activities.

Requirements

• At least 1 year of experience with FMLA and state leave administration is required.
• Mastery of the key accountabilities of the FMLA Representative position.
• Strong interpersonal, customer relationship, and business communication skills across telephone, email, and written communication.
• Knowledge of Windows and general keyboard and computer skills, including Word and Excel.
• Attention to detail, organizational skills, decision-making ability, and analytical skills.
• Consistently demonstrate professionalism and excellent performance.
• Complete at least two industry-related courses leading to a professional designation.
• Successfully complete the mentorship certification program when available.

Nice to have

• Four-year degree or similar experience.

Culture & Benefits

• Full-time position with a flexible work environment.
• Health, vision, dental, short- and long-term disability coverage, paid time off, and paid volunteer time.
• Performance-based incentive plans and up to 9.5% employer 401(k) contribution.
• Mental health support, tuition reimbursement, student loan repayment options, and career advancement opportunities.
• Inclusive, diversity-focused culture and equal opportunity employment.