Data Center Operations Implementation Manager

Location: London, UK; travel to data centre sites during critical transition windows is required.

Company

Nscale operates data centre infrastructure and transitions sites from construction and fit-out into live local operations.

What you will do

• Own the end-to-end Day 0 to Day 2 transition process across assigned data centre sites.
• Define readiness frameworks and checklists, track dependencies and blockers, and escalate risks to go-live timelines.
• Coordinate Construction, Network Engineering, Compute/Infrastructure Deployment, Facility Engineering, Service Delivery Management, Supply Chain, vendors, and local Operations teams.
• Prepare local Operations for Day 2 ownership through staffing, training, tooling, SOPs, operational and spare-parts BOMs, knowledge transfer, monitoring, ticketing, and ITSM validation.
• Ensure health, safety, environmental, certification, and audit readiness, including ISO 27001, ISO 22237, SOC 2, Cyber Essentials Plus, and ISO 22301.
• Track transition KPIs and KRIs, maintain dashboards, report status to senior leadership, and drive continuous improvement.

Requirements

• 3–8 years of experience in data centre operations, program/project management, or infrastructure deployment at scale.
• Proven experience transitioning new sites into live operations across construction, network, compute, and operations functions, including multiple concurrent site transitions in a high-growth environment.
• Experience working in matrixed environments and influencing stakeholders without direct authority.
• Working knowledge of data centre power, cooling, networking, and compute infrastructure.
• Familiarity with network deployment and cutover processes, compute/hardware deployment lifecycles, Layer 1 infrastructure including fiber, copper, optics, and transceivers.
• Familiarity with ITSM tooling, ticketing systems, and monitoring platforms.
• Strong stakeholder management, cross-functional communication, program management, risk and action-item tracking, documentation, and attention to detail.
• Comfort operating in ambiguous, matrixed, fast-moving environments, with ownership, pragmatism, urgency, and willingness to travel to sites during critical transition windows.

Nice to have

• Background in hyperscale, cloud, or HPC data centre environments.
• Experience with Smartsheet, Asana, Jira, monday.com, or similar program management tools.
• Specific experience with network cutover or compute/hardware deployment processes.
• Experience with ITSM platforms and ticketing workflows.
• Experience with Palantir Foundry or similar data platforms for operational analytics.

Culture & Benefits

• Inclusive, diverse, and equitable workplace encouraging applications from people of all backgrounds, experiences, and abilities.
• Accommodations are available for candidates with specific needs.