Compliance Analyst, Case Investigations & Enforcement

Location: Pasay, Manila, Philippines; at least 3 days in the office

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and governments in more than 200 countries and territories.

What you will do

• Monitor, investigate, and validate client compliance with hirify.global Rules, pursuing corrective or negotiated actions when required.
• Track client enforcement action plans through resolution and manage multiple compliance actions with business function owners.
• Analyze transaction data, trends, dependencies, management information, and performance criteria to identify non-compliant activity and improve program efficiency.
• Interpret hirify.global Rules and compliance requirements for clients and internal stakeholders, provide consultation and limited training, and support inquiries.
• Manage internal and external relationships, compliance negotiations, non-compliance assessments, and escalations to senior management.
• Support compliance strategy, budgets, objectives, new initiatives, and regional and global cross-functional projects.

Requirements

• 5+ years of extensive relevant work experience and a bachelor’s degree.
• Strong interpersonal, negotiation, influencing, written, and verbal communication skills, including the ability to explain complex topics in plain English.
• Strong analytical aptitude and experience using data to develop business-oriented solutions and assess downstream impacts.
• Experience gathering business requirements and translating needs into successful deliverables.
• Ability to present technical and business issues and solutions to multiple internal and external levels.
• Excellent research, analytical, planning, organizational, and problem-solving skills.
• Experience working cross-culturally and in remote situations, under pressure, and to tight deadlines.
• Ability to prioritize, manage expectations, and work both independently and collaboratively.
• Working/intermediate knowledge of Microsoft Office, SharePoint, Vision, Power BI, or similar tools.

Nice to have

• hirify.global experience or in-depth knowledge of the payments industry, especially card payments, ACH, push payments, and hirify.global Rules.
• Experience with another payment scheme or card department, a regulatory body, card membership organization, or other financial industry body.
• Awareness of hirify.global and client or industry business priorities, products, services, and systems.
• Capability in at least one additional language.

Culture & Benefits

• Full-time individual contributor role with independent work under limited supervision.
• Work across hirify.global and regional teams, with opportunities to coordinate cross-functional projects and guide lower-level professionals.
• At least 3 days per week in the office; exact expectations are confirmed by the Hiring Manager.
• Work involves regional and global client and stakeholder relationships and compliance programs.