Operational Risk Manager (Fintech)

Location: Hybrid work setup in BGC, Taguig, Philippines

Company

hirify.global is a fast-growing Philippine fintech company developing accessible digital lending products and customer-focused financial services.

What you will do

• Maintain operational risk policies, procedures, tools, escalation guidance, and governance records; provide independent risk advice and challenge material exposures, exceptions, and decisions beyond delegated authority.
• Coordinate RCSA activities and conduct independent control reviews, challenging risk assessments, control effectiveness, evidence, residual exposure, ownership, treatment, and remediation closure.
• Maintain incident and loss-event registers, review classifications, analyze root causes and trends, and oversee corrective actions and escalation reporting.
• Monitor KRIs, explain threshold breaches and material trends, and prepare reports and recommendations for senior management.
• Assess vendor, outsourcing, product, process-change, business-impact, continuity-plan, dependency, and recovery-test risks.
• Coordinate with Compliance, Information Security, Technology, Internal Audit, and business teams; provide risk inputs, coach staff, and manage direct reports when formally assigned.

Requirements

• Bachelor’s degree in Finance, Accountancy, Business Administration, Economics, or a related field.
• At least five years of operational or enterprise risk experience, including two to three years in a supervisory or managerial role.
• Hands-on experience with RCSA, incident and loss-event management, third-party risk, business continuity, change review, KRIs, and senior management reporting.
• Strong knowledge of operational-risk frameworks, including relevant Basel principles and ISO 31000 concepts.
• Experience in policy development, control review, root-cause analysis, escalation, accurate reporting, stakeholder influence, and independent risk judgment.
• Clear written and verbal communication, integrity, confidentiality, attention to detail, and independent working discipline.
• Familiarity with cloud-based and technology-driven operations.

Nice to have

• Experience in banking, fintech, or another BSP-supervised financial institution.
• Working knowledge of applicable BSP risk, outsourcing, IT risk, and consumer-protection requirements.

Culture & Benefits

• Hybrid work setup in BGC, Taguig.
• Opportunity to contribute to a growing international fintech focused on financial inclusion and accessible digital lending.
• Cross-functional collaboration with risk, compliance, security, technology, audit, and business stakeholders.