Manager, Operational Risk Management (Fintech)

Location: NCR - WCC, with other location NCR - WGC, Philippines

Company

hirify.global operates GCash, a fintech company developing convenient financial solutions for the Philippines.

What you will do

• Translate the operational risk management strategy, framework, policies, and standards into annual plans, priorities, milestones, deliverables, and resource requirements.
• Lead end-to-end operational risk assessments for initiatives, projects, products, services, processes, and promotions, including design review, implementation readiness, and post-launch assessment.
• Identify and assess risks, processes, controls, root causes, impacts, and dependencies through risk and control self-assessments and other ORM activities.
• Develop and monitor key risk indicators, key control indicators, thresholds, trends, and continuous monitoring processes.
• Review and challenge risk assessments, incident reports, control descriptions, risk acceptances, treatment plans, audit observations, and remediation actions through closure or approved acceptance.
• Prepare governance reports and recommendations, advise stakeholders, coordinate responses to significant risk events and assurance requests, and escalate material risks and non-compliance.

Requirements

• Experience in operational risk management, including risk assessments, control evaluation, incident management, remediation tracking, and risk treatment.
• Ability to develop and improve risk management policies, standards, procedures, tools, guidelines, indicators, dashboards, and monitoring routines.
• Ability to conduct root-cause analysis and recommend preventive, detective, and corrective measures aligned with risk appetite and business objectives.
• Ability to provide independent second-line risk advisory and constructive challenge to business, operations, governance, technology, audit, compliance, and other stakeholders.
• Ability to perform gap analysis on laws, regulations, standards, and supervisory expectations and coordinate appropriate responses.
• Ability to prepare accurate, decision-useful reports, analysis, evidence, documentation, and management information for governance forums and regulatory examinations.
• Ability to lead workloads, assign responsibilities, monitor quality and timelines, and coach and develop ORM team members.

Culture & Benefits

• Full-time position within a dynamic and collaborative fintech environment.
• Career growth and development opportunities.
• Competitive and flexible compensation and benefits package.
• Work with teams focused on developing financial solutions for Filipinos.