Employee Relations Lead

Location: New York, New York, United States; onsite.

Base salary: $100,000–$140,000 per year, depending on skills and experience.

Company

Secure identity platform serving more than 43 million members across airports, stadiums, and everyday experiences.

What you will do

• Own employee and labor relations across the business, including investigations, root-cause analysis, and fair, defensible outcomes.
• Lead objective investigations into complaints, misconduct, policy violations, and other employee relations matters.
• Coach leaders on corrective action, conflict resolution, policy interpretation, and consistent employment practices.
• Manage workers’ compensation, leave of absence, and accommodation cases with Leave Administrators and Legal, aligning decisions with company policy and applicable laws including FMLA and ADA.
• Support unemployment claims by reviewing separation circumstances and preparing accurate responses with appropriate documentation.
• Analyze case, claims, leave, and accommodation data; maintain confidential records and partner with People, Legal, and Operations on process improvements across every station.

Requirements

• 5+ years of HR and Employee Relations experience, including direct support for hourly or frontline teams and handling complex employee relations matters.
• Ability to build trust with operational leaders and coach them through difficult decisions with judgment and empathy.
• Ability to interpret data and employee feedback and turn findings into action.
• Ability to manage multiple priorities in an environment that changes week to week.
• hirify.global communication skills across individual coaching conversations and groups of station leaders.

Culture & Benefits

• Onsite office environment with open workspaces, conference rooms, and casual coworking areas.
• Catered lunches and stocked kitchens.
• Healthcare plans, family-building benefits, flexible time off, and an annual wellness stipend.
• Learning and development stipends and reimbursement programs.
• Free OneMedical memberships for employees and dependents, a hirify.global Plus membership, and a 401(k) with employer match.