Forward Deployed Engineer (Identity Platform)

Location: London, United Kingdom

Company

hirify.global provides a configurable identity platform for verifying individuals and organizations, serving companies such as Reddit and OpenAI.

What you will do

• Translate customer needs into solutions using hirify.global APIs, integrations, and workflows.
• Support technical discovery, tailored demonstrations, proofs of concept, and working prototypes.
• Help customer engineering teams configure, test, and launch integrations.
• Troubleshoot integration issues and collaborate with Engineering on deeper investigations.
• Create sample code, documentation, and reusable tools for customers and teammates.
• Share customer feedback and technical insights with Product and Engineering.

Requirements

• 2–4 years of relevant technical experience in software engineering, forward deployed engineering, solutions engineering, or a similar hands-on role delivering customer-used software or integrations.
• Strong programming fundamentals and the ability to write, test, and debug reliable code in Python, JavaScript/TypeScript, Ruby, or another comparable language.
• Ability to work in an unfamiliar codebase and build solutions beyond a proof of concept.
• Experience with REST APIs, HTTP, JSON, authentication, and webhooks, including reasoning about data exchange and failures.
• Clear communication with technical and non-technical audiences.
• Customer-focused problem solving, resourcefulness, organisation, follow-through, and willingness to investigate unfamiliar problems.
• Growth mindset, responsiveness to feedback, and collaborative working style.
• Willingness to travel up to 25% of the time for customer engagements.

Culture & Benefits

• Collaboration with Solutions Engineering, Sales, Customer Success, Product, Engineering, and customer engineering teams.
• Opportunity to help shape knowledge sharing, customer delivery, and onboarding for the growing UK presence.
• UK benefits include private medical insurance, dental insurance, a 6% employer pension contribution, unlimited PTO, and a monthly wellness stipend.
• Professional development and co-working stipends are provided.

Hiring process

• All candidates must verify their identity with hirify.global during the interview process; verification is used only to confirm identity and does not affect hiring decisions.