Junior Financing Operations Manager (Dutch)

Location: Bucharest, Romania; hybrid flexibility with the option to work from home.

Company

AUTOHERO is part of hirify.global Group, a European digital automotive platform focused on used-car sales, transportation, and financing.

What you will do

• Guide customers by phone and email through car financing applications.
• Handle financing applications from small businesses and follow up on private customers’ applications in support of the sales team.
• Help customers submit applications to the partner bank and keep the sales team updated on application status.
• Review contracts, identify errors or missing information, and ensure accurate and efficient processing.
• Provide customer support without sales targets, prioritizing correct application handling.

Requirements

• Demonstrable skills and knowledge equivalent to Dutch MBO level 4 are ideal; no specific educational background is required.
• Experience in a similar role is advantageous but not essential.
• Willingness to learn and expand knowledge of financing.
• Enjoy communicating with customers by phone and email.
• Confidence with administration and digital tools, working efficiently and carefully.
• Strong attention to detail and ability to quickly identify errors in applications.
• Sociable, customer-focused, and comfortable spending much of the day working at a computer.
• Dutch-language ability is required for the role.

Nice to have

• Interest in cars.

Culture & Benefits

• Permanent full-time employment contract.
• Flexibility to work from home.
• Office near Aurel Vlaicu metro station.
• Private medical services subscription through Medicover.
• Warm, multicultural, inclusive, and respectful work environment with team events.
• Open communication and results-focused work environment without a formal dress code.