Principal Technical Consultant (IAM)

Location: Remote in the UK; availability to travel up to 50% of the time. Other listed location: London, UK.

Company

hirify.global, operating as Ping Identity, provides a cloud identity platform focused on cybersecurity, digital experiences, and identity and access management for enterprise customers worldwide.

What you will do

• Deliver technical consulting to customers and implementation partners across financial services, manufacturing, government, utilities, and other industries.
• Assess business, process, system, and technology requirements; facilitate discovery and design workshops; and recommend appropriate IAM architectures and solutions.
• Lead technical delivery from discovery and solution design through implementation, testing, production readiness, cutover, and handover.
• Install, deploy, configure, and integrate Ping Identity IAM solutions across cloud, hybrid, and on-premises environments.
• Troubleshoot complex implementation and production issues using logs, traces, configurations, and network analysis, collaborating with Support, Product Engineering, and internal teams.
• Produce implementation documentation, runbooks, knowledge-transfer materials, best-practice content, and technical consulting resources; mentor internal and external technical teams.

Requirements

• 5+ years of consulting experience, including at least 2 years working directly in Identity and Access Management within a large organization or enterprise.
• Practical system integration and implementation experience in IAM, including integration with enterprise directories, applications, APIs, and identity systems; federation, authentication, and user lifecycle or provisioning flows.
• Experience applying a capability-maturity approach to IAM deployments and designing or delivering IAM solutions in cloud, hybrid, or on-premises environments, including deployment, upgrades, resilience, and operational support.
• Knowledge of TCP/IP networking, OAuth 2.0, SAML 2.0, OIDC, LDAP, data stores, SCIM, HTTP/REST APIs, FIDO, and common directory and federation patterns.
• Experience with Java, JavaScript, Groovy, HTML, and CSS to support web application development.
• Strong diagnostic skills across application, identity, and network layers, including the use of logs and traces to isolate and resolve integration issues.
• Experience planning and executing integration, end-to-end, performance, resilience, and technical validation testing, as well as production cutovers and transition to customer or partner operations.
• Experience estimating and sizing projects and managing technical risks, dependencies, decisions, and changes within structured delivery practices.
• Ability to facilitate technical discovery and design workshops, explain trade-offs, adapt recommendations to customer constraints, and balance security controls with user experience.
• Bachelor of Science in a related field such as Computer Science, Electrical Engineering, or Information Systems, or equivalent work-related experience; excellent written and verbal communication; strong cross-functional cooperation, especially with Go-To-Market units; self-motivation, initiative, organization, and ability to work independently.

Nice to have

• Computer or Software Security certifications.
• ForgeRock or Ping training badges or certifications.
• DevOps experience with deployment automation, CI/CD, Docker, Terraform, and Kubernetes.
• Experience with PingFederate, PingAccess, PingDirectory, PingOne, or PingID.
• Experience with identity governance, privileged access, customer identity, or workforce identity use cases.
• Familiarity with centralized logging, monitoring, alerting, distributed tracing, source control, infrastructure-as-code, configuration management, and automated testing.
• Experience migrating identity services, applications, or user populations from legacy platforms to modern IAM architectures.

Culture & Benefits

• Flexible and collaborative work environment with startup-oriented values.
• Culture focused on inclusion, individuality, belonging, and employee resource groups.
• Regular company and team bonding events, volunteering, and community initiatives.
• Generous paid time off and holiday schedule, parental leave, progressive healthcare options, and retirement programs.
• Education reimbursement and commuter offset for specific locations.

Hiring process

• The role includes participation in technical consulting, design, validation, and delivery activities with customers and partners.