Partner Key Account Manager (Japan)

Location: Malaysia. Candidates must have the appropriate rights and documentation for employment in Malaysia.

Company

hirify.global is a global provider of margin and deliverable foreign exchange, contracts for difference (CFDs), financial spread betting, crypto, and trading technology, operating as a multifaceted brokerage with offices in six regions.

What you will do

• Own the full lifecycle of IB and affiliate partner relationships, from first contact and onboarding through long-term performance management, retention, and revenue outcomes.
• Acquire high-quality partners in the Japanese market and onboard them onto hirify.global’s partner management system according to partner tier policy.
• Design and execute quarterly partner business plans to increase referred client volume, net deposits, and active trader numbers.
• Drive partner activation and engagement, turning newly onboarded partners into consistent revenue contributors.
• Act as the primary contact for partner business, resolving complaints and escalations in line with internal compliance policies.
• Coordinate with trade marketing, the IB product team, and local conversion and retention functions; report pipeline health and portfolio performance to senior leadership.

Requirements

• 2–4 years of experience managing IB or affiliate partner relationships within a CFD, FX, crypto, or retail brokerage environment, with a demonstrable track record of growing a live partner portfolio.
• An existing book of active IB or affiliate partners is essential; candidates able to transition established relationships to hirify.global will be prioritised.
• Hands-on experience with MT4 and MT5, with sufficient platform fluency to guide partners through functionality.
• Solid knowledge of CFD and crypto products and the ability to match hirify.global’s offering to a partner’s client base.
• Proven ability to execute partner activation and engagement strategies that make accounts revenue-generating.
• Comfort using CRM data to segment partner behaviour, prioritise outreach cadences, and identify churn risk.
• A track record of meeting quantitative portfolio targets, ideally involving net deposits, trading volume, or revenue.
• Fluent Japanese and English are required for the cross-functional and regional nature of the role.
• An analytical approach to portfolio management and the ability to identify patterns and act independently.
• Commercial judgment to identify upsell opportunities and relationship skills to present them appropriately.

Nice to have

• Experience in churn prevention.
• Additional language skills.

Culture & Benefits

• Employment in Malaysia is officially provided through hirify.global’s designated Employer of Record, TDCX Malaysia.
• Competitive and attractive compensation.
• Professional training, certifications, and soft-skills development opportunities.
• 21 annual leave days per year.
• Health insurance and a quarterly allowance supporting health and lifestyle needs.

Hiring process

• Talent Acquisition interview lasting 45 minutes.
• Hiring Manager interview lasting 60 minutes.