Lead Product Manager (AI)

Location: Fully remote within the United States; listed locations include San Francisco, New York, Seattle, Austin, and Chicago.

Base salary: $180,000–$210,000 per year, plus meaningful equity.

Company

hirify.global operates an on-demand marketplace for lawn care and outdoor services across hirify.global, Lawn Love, and Home Gnome, with a shared platform and more than $750M in bookings.

What you will do

• Own the end-to-end consumer experience after first booking, including onboarding, search and discovery, property details, scheduling, reviews, cancellations, win-back, cross-sell, and personalization.
• Set the vision and roadmap for the consumer experience and execute it with engineering, design, data and applied science, marketing, and operations partners.
• Build personalized plans and recommendations based on each household's property, schedule, seasons, and needs.
• Improve retention by reducing scheduling friction, redesigning cancellation moments, and creating reasons for customers to return.
• Align customer expectations with Pro expectations using customer input, Pro knowledge, and proprietary property data.
• Evaluate, prototype, and responsibly ship agentic and AI-based experiences for hundreds of thousands of customers.

Requirements

• 6+ years of product management experience on consumer-facing products, including at least one B2C product at scale.
• Exceptional, demonstrable product outcomes with clear ownership of the decisions behind them.
• Experience launching AI-powered consumer products and agentic or AI-based consumer experiences used by real people.
• Strong customer focus, including identifying problems through reviews, support conversations, and funnel data.
• Systems-thinking ability to evaluate second- and third-order effects across customers, Pros, pricing, and operations.
• Experience delivering personalized experiences beyond basic user-name personalization.
• Ability to set and defend priorities using product analytics, funnel analysis, and retention cohorts, while partnering closely with design.
• Ability to operate as an individual contributor with lead-level scope and no direct reports.
• Willingness to work with a lean engineering team, a partly legacy stack, seasonal tests that may take months to read, LLM prototypes, evaluations, and customer transcripts.

Culture & Benefits

• Fully remote work within the United States.
• Collaboration with engineering, design, data, marketing, and operations is prioritized over office attendance.
• Meaningful equity participation tied to company growth.
• Medical, dental, and vision coverage.
• Flexible PTO focused on results.
• Equal employment opportunities are provided in accordance with applicable laws.