Partnership Trust & Safety Manager (AI)

Location: Seattle, Victoria, New York, or Vancouver, Canada

Salary: $150,000–$170,000 per year, plus a 5% variable annual bonus and eligibility for an RSU grant.

Company

hirify.global provides a commerce partnership marketing platform for managing affiliate, influencer, content publisher, brand ambassador, and customer advocacy partnerships.

What you will do

• Define marketplace behavior standards covering spam, outreach, targeting, prohibited content, advertising models, and AI-generated or AI-assisted promotional content.
• Own partner vetting criteria and processes for confirming identity, ownership, legitimacy, data quality, and marketplace listing accuracy.
• Develop policies and standards for contracting, transparency, tracking quality, dispute resolution, marketplace data, taxonomies, affiliate types, verticals, categories, and media properties.
• Partner with Data Science to monitor behavioral and transactional data, identify fraud trends and safety risks, and improve trust and safety metrics, dashboards, and alerting.
• Work with enforcement teams to optimize workflows and automate incident categorization and prioritization.
• Coordinate with marketplace operations, legal, engineering, and customer support, while communicating policy updates and compliance guidance to publishers and advertisers.

Requirements

• 5+ years of experience in trust and safety, marketplace policy, marketplace operations, business analysis, platform integrity, or a closely related field, ideally in advertising, affiliate, or partnership ecosystems.
• Strong SQL skills and experience with BI tools such as Looker, Tableau, or Power BI.
• Experience writing clear, enforceable policies and translating them into operational processes and guidance.
• Understanding of data governance, data lifecycle, taxonomy development, and standards for data used by multiple teams.
• Working knowledge of partner vetting, identity verification, fraud and abuse prevention, and two-sided marketplaces.
• Familiarity with advertising models, affiliate or performance marketing, tracking and attribution, product listing standards, user reputation systems, and content moderation workflows.
• Current knowledge of AI-generated content issues, including disclosure, misrepresentation, and brand safety.
• Strong communication and collaboration skills, including the ability to bridge technical and non-technical stakeholders and explain policy decisions.
• Ability to make judgment calls with incomplete information and document the reasoning behind them.
• Bachelor’s degree in Business, Data Science, Economics, or a related field, with a Master’s preferred.

Nice to have

• Equivalent experience in place of the stated degree.
• Experience with Python, R, or other scripting languages for data analysis.
• Experience with contract or terms standards for marketplaces.
• Background in dispute resolution or appeals processes.
• Exposure to marketplace platforms such as e-commerce, gig economy, or peer-to-peer platforms.
• Understanding of GDPR, content policy, or platform liability frameworks.
• Experience working with global markets and regional regulatory requirements.

Culture & Benefits

• Medical, dental, and vision insurance, flexible spending accounts, and a 401(k).
• Responsible PTO policy, flexible working environment, and work-life balance support.
• Mental health and wellness benefit with up to 12 fully covered therapy or coaching sessions per year, plus dependent coverage.
• Monthly gym reimbursement, technology stipend, and monthly internet allowance.
• RSU grants with a three-year vesting schedule, pending Board approval.
• Free Coursera subscription, PXA courses, catered office lunches, snacks, coffee, and paid parental leave.