Senior Analyst - Fraud Defect Analysis (Fraud Management)

Location: Remote within the United States; listed locations include Mount Laurel, New Jersey, Jacksonville, Florida, and Charlotte, North Carolina. Schedule: Monday-Friday, 8:00am-5:00pm EST. Occasional domestic travel is required.

Salary: $72,280-$117,520 USD per year.

Company

TD is a large financial institution and bank serving households and businesses in Canada, the United States, and worldwide.

What you will do

• Lead end-to-end root cause analysis of fraudulent items and identify defects, control gaps, and improvement opportunities.
• Analyze customer, account, and transactional data to create segmentation and fraud rules or strategies.
• Monitor and adjust detection strategies while balancing fraud losses, operational impact, and customer experience.
• Create management reporting on fraud metrics, strategy performance, and trends.
• Prepare data and reporting, inform business requirements, and maintain ongoing processes and data updates.
• Represent the team in system and project meetings and maintain relationships with Fraud Operations, Risk Management, Product, Retail, Finance, and external vendors.

Requirements

• Bachelor’s degree in a numerate discipline, such as Mathematics, Statistics, or Business.
• 2-4 years of analytical work experience, or internship/co-op experience in an analytical capacity.
• Proficiency with SQL for data extraction and mining.
• Proficiency with Microsoft Office applications and advanced Excel skills.
• Strong communication, presentation, interpersonal, and relationship-building skills with internal and external business partners.
• Ability to interpret data, reach conclusions, and communicate complex analysis in technical and non-technical terms, both in writing and verbally.
• Ability to take initiative, work independently under tight timelines, collaborate effectively, and manage multiple projects and priorities simultaneously.

Nice to have

• Experience in fraud management.
• Knowledge of Knowledge Seeker.
• Knowledge of SAS.

Culture & Benefits

• Inclusive workplace focused on diversity, respectful collaboration, and positive employee experience.
• Training, onboarding, regular development conversations, mentoring, and access to an online learning platform.
• Health and well-being benefits, savings and retirement programs, paid vacation, flexible and holiday time off, banking benefits, and discounts.
• Career development opportunities and variable compensation or incentive awards may be available.

Hiring process

• Selected candidates are contacted to schedule an interview.
• Application outcomes are communicated by email or phone when possible.