(Senior) Fraud Operations Expert (m/f/x)

Location: Hybrid in Berlin, Germany; on-call coverage may include early and late hours and weekends.

Company

hirify.global is a digital investment and banking platform with a full banking licence, offering brokerage, wealth management, banking, lending, private equity, and exchange services to clients across Europe.

What you will do

• Own the end-to-end triage and investigation of potential fraud cases identified by monitoring systems or the business.
• Resolve cases accurately and quickly from initial triage through final resolution.
• Design and configure foundational risk and fraud controls, threshold strategies, and automated decisioning workflows.
• Collaborate with Product, Engineering, and Data to design and launch automated fraud detection systems and decisioning rules.
• Identify operational gaps and emerging risks, propose solutions, and convert recurring fraud patterns into actionable data-driven insights.
• Provide on-call coverage during early and late hours and weekends when required.

Requirements

• At least 2–3 years of experience in fraud operations within fintech, payments, or a similar environment.
• Experience designing and configuring foundational risk and fraud controls using industry best practices, including initial threshold strategies and automated decisioning workflows.
• Experience collaborating across Product, Engineering, and Data to launch automated fraud detection systems and decisioning rules.
• Deep understanding of fraud typologies and the ability to translate complex patterns into actionable insights.
• Ability to identify operational gaps and emerging risks and propose solutions proactively.
• High attention to detail, self-direction, strong organizational skills, composure under increasing workload, and a strong sense of responsibility for accurate case management.
• SQL skills or experience with another programming language for independently querying data and analyzing patterns.
• Fluency in German and excellent written and spoken English.

Culture & Benefits

• Fixed-term employment for 2 years.
• International, diverse, and inclusive team at a fast-growing European fintech startup.
• Latest hardware and tools, in-house knowledge sharing, career development sessions, and an individual Education Budget.
• Free German language classes and international relocation support if required.
• Opportunity to work from abroad, company pension scheme, and attractive compensation package.
• 50% monthly contribution toward the Deutschland Jobticket, complimentary PRIME+ Broker subscription, and discounted sports activities through Urban Sports Club.