Security Engineer II (Data Protection and Network Security)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Remote in the United States; candidates near offices may choose fully remote or hybrid work with in-office attendance on Tuesdays and Wednesdays. Occasional business travel is required. Authorization to work in the United States for any employer is required.
Hiring range: $116,000–$125,000 per year; exact salary depends on location, experience, qualifications, impact, and market data.
Company
is a self-sustaining nonprofit focused on expanding educational and career opportunities through technology and mission-driven work.
What you will do
- Triage incoming ZScaler and DLP tickets, categorize severity, route issues, investigate policy blocks and alerts, and escalate complex cases.
- Support end users and stakeholders with access or policy issues while maintaining accurate ticket documentation for SLA tracking and reporting.
- Tune DLP detection rules and ZScaler policies to reduce false positives and negatives.
- Support policy rollouts, testing, validation, and maintenance of the registry of active policies, exceptions, and business justifications.
- Help establish RACI ownership and escalation paths across Security, IT, Network Engineering, Compliance, and business units.
- Create and maintain knowledge-base articles, runbooks, triage playbooks, process improvements, and recurring operational reports.
Requirements
- 2–4 years of experience in cybersecurity, IT operations, network security, or a related technical role.
- Working knowledge of network security concepts and/or data protection principles, including DLP, secure web gateways, and ZTNA.
- Hands-on experience investigating and resolving policy or access issues, with attention to detail in triage and documentation and comfort with tickets, checklists, and SLAs.
- Clear communication with technical and non-technical end users and stakeholders.
- Strong organizational and documentation skills, including maintaining accurate, audit-ready records.
- Ability and enthusiasm to learn new security tools and technologies.
- Authorization to work in the United States for any employer.
- Clear and concise written and verbal communication, a learner's mindset, openness to feedback, collaborative and empathetic behavior, and a drive for impact, excellence, data-informed decisions, and continuous improvement.
Nice to have
- At least 1 year of software or scripting experience with Python, PowerShell, or a similar language for triage, reporting, or policy-tuning automation.
- Experience with SIEM or IT service management and ticketing platforms such as ServiceNow or Splunk.
- Exposure to cloud security or network architecture concepts.
- Relevant certifications such as Security+, Network+, or a ZScaler/DLP vendor certification.
- Experience in a regulated or audited environment such as SOX, HIPAA, or PCI.
Culture & Benefits
- Fully remote work is available; employees near offices may choose hybrid work.
- Occasional travel is required for in-person business meetings.
- Mission-driven nonprofit environment focused on expanding educational and career opportunities.
- Compensation is designed around fairness, transparency, qualifications, experience, impact, market data, and geographic salary adjustments.
- Supportive collaborative environment emphasizing diverse perspectives, respectful feedback, learning, experimentation, and continuous improvement.
Hiring process
- Application review begins immediately and continues until the position is filled; applications are expected to remain open for at least five business days.
- The process generally includes application and resume review, recruiter phone or video screening, hiring manager interview, practical exercise, panel interview, leadership conversation, and reference checks.
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