Principal Product Manager (Billing & Platform)

Location: Remote, United States or Remote, Ontario, Canada

Salary: $148,782–$185,977 USD annually; some roles may be eligible for additional target commission pay or bonus.

Company

hirify.global provides online tools that help small businesses, entrepreneurs, nonprofits, and individuals grow and operate online.

What you will do

• Own the vision and multi-year roadmap for subscriptions, plans and pricing, invoicing, payment methods, payment recovery, refunds, and account changes.
• Lead the migration from the in-house billing system to Stripe Billing, including phasing, success metrics, testing, cutover, and sign-off.
• Make pricing changes, new plans, and add-ons easier to launch while keeping billing aligned with product entitlements.
• Own identity and authentication capabilities, including sign-in, SSO, account access, and the identity platform.
• Modernize internal tools used by Finance, Support, and Operations for billing adjustments, refunds, and account migrations.
• Align Finance, FP&A, RevOps, Support, Sales, Growth PMs, and engineering stakeholders while improving billing data accuracy, revenue recognition, audits, and access controls.

Requirements

• 8+ years of Product Management experience in SaaS, including at least 4 years owning billing, payments, subscription commerce, or a core platform.
• Experience with subscriptions, trials, upgrades and downgrades, proration, payment recovery, refunds, chargebacks, multi-currency, and tax.
• Experience with Stripe or a comparable platform such as Zuora, Chargebee, Recurly, or Adyen, including understanding how these platforms work under the hood.
• Ability to read API specifications, follow data across systems, assess webhooks, retries, sources of truth, and rollback plans, and write SQL to validate data.
• Ability to guide engineering decisions, engage confidently on estimates and design, and set strategic direction across ambiguous problems.
• Experience shipping a migration, cutover, or pricing change involving customer and revenue stakes, with testing, rollback, and controls planned from the start.
• Ability to communicate billing trade-offs clearly to executives, support agents, and engineers.
• Current use of AI tools for research, data analysis, and increasing work speed.

Nice to have

• Migration experience from an in-house or legacy billing system to Stripe or another modern platform.
• Identity and access experience with Okta, OAuth, OpenID Connect, SAML, SSO, or multi-factor authentication.
• Experience in a high-volume, self-serve SMB subscription business.
• Partner or reseller billing experience.
• Finance systems experience with ERP, CPQ, revenue recognition, or SOX controls.
• Experience mentoring senior Product Managers.

Culture & Benefits

• Outcome ownership, autonomy, and trust in individual judgment.
• Focus on medium- and long-term priorities, root-cause problem solving, billing accuracy, testing, rollback, and controls.
• Hybrid workforce model with remote work and access to office locations for in-person collaboration, live training, and socializing.
• Health and welfare benefits, paid leave, a generous paid time off policy, and support for health and well-being.
• Professional development opportunities, coaching, learning across the business, and stretch assignments.
• Diversity and inclusion programs and educational opportunities.

Hiring process

• The application deadline is 30 days, though the position may be filled earlier.