Associate Delegate Relations Manager

Location: Toronto, ON, Canada; hybrid work with in-person attendance three days a week or more. The role is also stated as based in the 240 Blackfriars office.

Salary: $44,000 CAD base salary; $67,770 CAD OTE, uncapped.

Company

hirify.global is part of Informa, a global business operating trusted specialist-market brands across more than 30 countries, running events, digital information platforms, and professional development programmes.

What you will do

• Sell delegate places for large-scale events, conferences, exhibitions, trade shows, training courses, and hybrid events.
• Generate revenue across global event and training portfolios.
• Advise customers on suitable products and identify cross-selling opportunities across Finance, Pharma, Maritime, Marketing, Legal, and Tax sectors.
• Follow up on leads and support timely revenue collection.
• Make approximately 100 outbound calls per day against KPI and call-rate targets.
• Collaborate with production, sales, and marketing teams to align sales activities with wider business goals.

Requirements

• Proactive and resourceful approach with exceptional organisational skills.
• Strong communication skills and a customer-focused approach.
• Comfort with cold calling and telephone-based sales.
• Ability to work in a fast-paced sales environment.
• Ability to identify and act on cross-selling opportunities.

Culture & Benefits

• Full and extensive training in events and sales, plus bespoke training, mentoring platforms, and access to LinkedIn Learning courses.
• Competitive commission scheme and benefits including a 401k match, health, vision and dental insurance, parental leave, and an ESPP with company shares offered at a minimum 15% discount.
• 15 days of PTO rising to 20 days after three years and 25 days after six years, plus 10 national holidays and a birthday leave day.
• Flexibility to work from home or remotely and work from almost anywhere for up to four weeks per year.
• Opportunities for global travel to attend and support events.
• Collaborative, inclusive working environment with wellbeing support, colleague networks, volunteering opportunities, recognition programmes, and international collaboration.