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10 дней назад

Data Centre Engineer

Формат работы
onsite
Тип работы
fulltime
Английский
c1
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Data Centre Engineer (Data Centre Operations): Operating and supporting customer data-centre equipment across the Sevenoaks and Maidstone sites with an accent on hardware inspection, power cycling, cabling, and component replacement. Focus on diagnosing failed reboots, connecting KVM crash carts, handling media, and maintaining precise, secure service operations across day and night shifts.

Location: Sevenoaks, Kent, with regular attendance at the Maidstone site; day and night shifts. Candidates must have their own transport, be eligible for applicable UK Government and contractual personnel security requirements, meet applicable residency requirements, and have the right to work in the United Kingdom. Some roles may require specific nationality.

Company

hirify.global provides technology services and customer support for large organisations.

What you will do

  • Visually inspect customer equipment status indicators, power connections, cabling, and cable seating, then report equipment status to the customer.
  • Perform power cycles, activate hardware controls, and replace hot-swappable components according to detailed customer instructions.
  • Test cable paths against performance standards and connect KVM crash carts to support failed reboot or power-cycle diagnosis.
  • Mount media in identified drives for system builds or diagnosis.
  • Communicate professionally with customers by phone, clarify expectations, and manage customer interactions effectively.

Requirements

  • Basic understanding of IT operations in a large organisation and general technical orientation.
  • Fluency in English, including speaking, reading, and writing, and fluency in the local language, including speaking, reading, and writing.
  • Strong commitment to data and data-centre facility security, precise and quality-oriented working practices, and flexibility when handling unexpected problems.
  • Basic understanding of server hardware, including consoles and devices, and the ability to handle different types of media, devices, and libraries.
  • Proficiency in Microsoft Windows, Microsoft Office, and general PC hardware.
  • Basic understanding of networking and generic media knowledge; training is provided for specific or customer-specific equipment.
  • Ability to communicate competently and professionally with a commercial attitude over the phone and manage customer expectations effectively.
  • Ability to attend both sites regularly, drive, and provide own transport.
  • Eligibility for applicable UK Government and contractual personnel security requirements, including applicable residency requirements, plus the right to work in the United Kingdom; nationality requirements may apply to some roles.

Nice to have

  • Experience in data-centre operations.
  • Familiarity with relevant structures and processes.
  • Professional certification in a related field.
  • Professional degree in a technical discipline.

Culture & Benefits

  • Generous shift allowance for day and night shift work.
  • In-person collaboration is prioritised while flexibility is offered to support wellbeing, productivity, individual work styles, and life circumstances.
  • Inclusive working environment focused on strong connections and community.

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