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14 дней назад

HR Administrator EMEA with German and Italian

Формат работы
hybrid
Тип работы
fulltime
Английский
c1
Страна
Poland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
HR Administrator EMEA with German and Italian (HR Service Center): Providing Tier 1 HR support for employees, managers, and HR Partners across the employee lifecycle with an accent on multilingual service delivery, ticketing systems, and HR operations. Focus on resolving high-volume inquiries, meeting SLAs and KPIs, handling confidential information, and improving employee-facing processes.

Location: hirify.global Solution Center Sp. z o.o., Warsaw, Poland — hybrid work environment; travel 0–10%.

Company

hirify.global is a global animal health company developing products and services to prevent and treat disease in farm animals and pets.

What you will do

  • Provide first-line HR administrative support to employees, managers, People Leaders, and HR Partners across the employee lifecycle.
  • Respond to HR inquiries through email, phone, chat, and in-person channels.
  • Manage daily activities in internal ticketing and HR systems while meeting defined SLAs and KPIs.
  • Escalate issues and collaborate with relevant HR teams to ensure timely resolution.
  • Help employees and managers use HR knowledge resources and identify opportunities to improve the employee experience and processes.
  • Handle additional responsibilities and projects assigned by the Line Manager in line with the role’s grade and experience.

Requirements

  • Fluent English and strong German and Italian language skills at B2 level or higher.
  • Experience in HR or Shared Services Operations within an international environment.
  • Familiarity with HR tools, including ticketing systems and internal HR systems.
  • Strong attention to detail, planning, and organizational skills.
  • People-centric mindset with excellent customer service and communication skills.
  • Strong problem-solving and decision-making skills, including the ability to understand policy intent and recognize when exceptions may be appropriate.
  • Supportive, enthusiastic team-player attitude and the ability to work effectively in a fast-paced environment.
  • Ability to handle sensitive and confidential information.

Nice to have

  • Knowledge of Workday and ServiceNow.
  • Experience developing, implementing, and maintaining processes based on industry best practices.
  • Advanced Microsoft Office skills.
  • Experience working in a remotely managed team and the ability to work independently.

Culture & Benefits

  • Inclusive and diverse work environment focused on innovation, creativity, and new ways of thinking.
  • Flexible working hours and a hybrid work environment.
  • Extra days off, private medical care, life insurance, and Multisport cards.
  • Employee Referral Program, language learning platform, and theatre ticket discounts.
  • Animal-friendly office in central Warsaw.

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