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Вакансия опубликована 9 дн. назад - шансы на ответ снижаются.
9 дней назад
Customer Support Associate (Danish)
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TL;DR
Customer Support Associate (Danish): Providing support for telecommunications customers via phone, email, and chat with an accent on SIM activation, roaming, and account enquiries. Focus on delivering professional, accurate service and maintaining high quality standards in a multicultural environment.
Hiring: Danish-Speaking Customer Support Associate | Sofia, Bulgaria
Are you a Danish speaker looking for an exciting opportunity in an international environment? Join a customer support team in Sofia and help customers with their telecommunications needs — with no sales or upselling involved!
📍 Location: Sofia, Bulgaria — on-site
🗣️ Languages: Danish (B2+) and English (B2+)
🕘 Schedule: Monday to Friday, 10:00–19:00
📄 Contract: Full-time
🚀 Start dates: 26 October or 23 November 2026
💼 Your Responsibilities
Support customers via phone, email, and chat.
Assist with SIM activation, top-ups, roaming, and account enquiries.
Resolve customer issues efficiently and provide clear, accurate information.
Document interactions and maintain high service quality.
Deliver a professional, friendly, and customer-focused experience.
✅ What We’re Looking For
Danish proficiency at B2 level or above.
English proficiency at B2 level or above.
Strong communication and problem-solving skills.
Good computer skills and the ability to navigate multiple systems.
A customer-oriented mindset.
Previous customer service or telecommunications experience is an advantage.
🎁 What’s on Offer?
Competitive salary and performance-based bonus.
Additional health insurance and food vouchers.
Relocation support for eligible candidates: 3 weeks of hotel accommodation and up to €1,000 in relocation assistance, subject to applicable conditions.
Three weeks of initial training in English, followed by accreditation.
A stable Monday-to-Friday schedule with no weekend shifts.
Ongoing training, professional development, and opportunities to grow.
An international, multicultural working environment.
🌟 Ready for your next career move?
If you speak Danish and would love to build your career in customer support, I’d be happy to hear from you!
📩 Send me a message or share your CV.
📧 Email: rose.leperlier@workster.jobs
Are you a Danish speaker looking for an exciting opportunity in an international environment? Join a customer support team in Sofia and help customers with their telecommunications needs — with no sales or upselling involved!
📍 Location: Sofia, Bulgaria — on-site
🗣️ Languages: Danish (B2+) and English (B2+)
🕘 Schedule: Monday to Friday, 10:00–19:00
📄 Contract: Full-time
🚀 Start dates: 26 October or 23 November 2026
💼 Your Responsibilities
Support customers via phone, email, and chat.
Assist with SIM activation, top-ups, roaming, and account enquiries.
Resolve customer issues efficiently and provide clear, accurate information.
Document interactions and maintain high service quality.
Deliver a professional, friendly, and customer-focused experience.
✅ What We’re Looking For
Danish proficiency at B2 level or above.
English proficiency at B2 level or above.
Strong communication and problem-solving skills.
Good computer skills and the ability to navigate multiple systems.
A customer-oriented mindset.
Previous customer service or telecommunications experience is an advantage.
🎁 What’s on Offer?
Competitive salary and performance-based bonus.
Additional health insurance and food vouchers.
Relocation support for eligible candidates: 3 weeks of hotel accommodation and up to €1,000 in relocation assistance, subject to applicable conditions.
Three weeks of initial training in English, followed by accreditation.
A stable Monday-to-Friday schedule with no weekend shifts.
Ongoing training, professional development, and opportunities to grow.
An international, multicultural working environment.
🌟 Ready for your next career move?
If you speak Danish and would love to build your career in customer support, I’d be happy to hear from you!
📩 Send me a message or share your CV.
📧 Email: rose.leperlier@workster.jobs
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