Technical Product Manager (SaaS)

Location: Remote-first work environment; remote employees must have a reliable cable or fiber-optic broadband connection with minimum speeds of 10 Mbps download and 5 Mbps upload.

Company

Develops online student and educator applications and platforms for the U.S. PreK-12 education market.

What you will do

• Guide the continual improvement and integrity of online student and educator applications and platforms.
• Translate business and market challenges into product features, define and prioritize roadmap items, and manage monthly releases.
• Create and manage user stories, acceptance criteria, epics, bug tickets, and a prioritized backlog in collaboration with Content, Learning Design, UX Design, Engineering, QA, Customer Support, and Product Management.
• Identify product and user-experience improvements, troubleshoot and prioritize defects, and manage technical constraints, dependencies, risks, and course corrections.
• Prepare release notes, product documentation, user personas, use cases, and feature briefs; demonstrate functionality to internal and external stakeholders.
• Experiment with tools that improve requirements definition and share findings with Product Management and cross-functional teams.

Requirements

• Bachelor’s degree and at least four years of experience in technical product management.
• Experience working throughout the entire software development lifecycle with UX designers, software developers, and QA engineers as a product manager or product owner.
• Critical and creative thinking when handling competing priorities, feature-development challenges, and release-blocking issues.
• Strong organizational skills and attention to detail, with the ability to meet deadlines.
• Excellent written, verbal, and presentation communication skills for engineers, non-technical business leaders, and customers ranging from highly technical to non-technical.
• Strong technical background in software development, software architecture, or a comparable area.

Nice to have

• Experience as a product manager for online SaaS products.
• Expertise with Atlassian Jira software.

Culture & Benefits

• Remote-first work environment with flexibility to work remotely occasionally or permanently.
• Work culture based on trust, inclusion, collaboration, and measuring success through results.
• Reimbursement to help cover the cost of setting up a home or remote office.
• Active participation in camera-on video interviews and ongoing virtual meetings is expected.
• Reasonable accommodations are available during the recruiting process.

Hiring process

• Participate in video-based interviews with the camera on.
• Use of note-taking tools, reference materials, or AI-powered tools during interviews and other selection activities is prohibited unless approved in writing in advance.