E-Commerce Fulfillment Coordinator (E-commerce)

Location: Amsterdam (HQ), North Holland; hybrid workplace.

Company

hirify.global is a global fashion house managing ready-to-wear, accessories, and digital commerce operations through headquarters in Paris and Amsterdam, retail stores, wholesale partners, and online channels.

What you will do

• Coordinate daily with the external warehouse to ensure timely order processing.
• Work with Digital, Finance, IT, and Customer Service teams to resolve e-commerce order issues.
• Monitor the full order-flow lifecycle and identify operational problems.
• Process returns and refunds daily.
• Create and run reports, analyze service needs, and implement process improvements to increase productivity.
• Report to internal and external stakeholders and assist with testing new project phases.

Requirements

• Bachelor’s degree in Supply Chain, Business Administration, or the ability to perform at that level.
• 1–2 years of relevant experience in e-commerce, logistics, or related areas.
• Experience coordinating internal and external service providers.
• Excellent organizational and planning skills, with a process-oriented and proactive approach.
• Ability to take initiative and work independently.
• Strong written and verbal communication skills, attention to detail, and accuracy.
• Experience with ERP systems, specifically M3, applications such as Shopify, and reporting tools.
• High proficiency in Microsoft Office, particularly Excel, including VLOOKUPS and pivot tables.
• Fluent written and spoken English.

Culture & Benefits

• Learning and development courses and training.
• Opportunity to make an impact in a dynamic, fast-growing, and inclusive company.
• Remote working arrangements within the hybrid setup.
• Relocation allowance and bonus holidays.
• Brand discounts and access to exclusive sample sales.
• Inclusive environment where employees can share opinions, grow their careers, and contribute diverse perspectives.