Senior Product Manager, Checkout & Post-Order Experience

Location: Singapore

Company

hirify.global operates food delivery, grocery delivery, and quick-commerce platforms across markets in Asia, Europe, Latin America, the Middle East, and Africa, with brands including foodpanda, Foodora, and Yemeksepeti.

What you will do

• Set the vision, product strategy, and roadmap for checkout and post-order fulfilment experiences.
• Define product and initiative metrics, run experiments, and use customer and business data to guide decisions.
• Identify opportunities to optimise the acquisition funnel, improve onboarding, and reduce customer friction.
• Build user-centred experiences with Design and align stakeholders across Product, Engineering, Analytics, Logistics, Customer Experience, and Commercial teams.
• Lead product execution, support squad development, and turn product priorities into scalable and robust solutions with Engineering.
• Monitor industry innovations and emerging technologies to help teams stay current.

Requirements

• Bachelor’s degree in Business, Computer Science, Natural Science Studies, or a related field.
• Around 7 years or more of experience building and improving consumer-facing digital products, independently owning a product area and driving its roadmap.
• Experience in one or more relevant domains, including Checkout, Payments, Post-Order, Fulfilment, Logistics, Customer Support, Growth, or other transaction-heavy customer journeys.
• Experience running A/B experiments and working with cross-functional teams to improve customer experience and business metrics.
• Ability to develop product strategies and roadmaps, derive insights from data, and understand high-level technical architectures.
• Strong user-experience focus and a successful collaboration track record with designers.
• Experience using qualitative and quantitative data together with strong product judgment for product decisions.
• Demonstrated product leadership, leading agile teams, and turning epics into well-structured user stories.
• Growth mindset, comfort challenging the status quo, working in a fast-paced environment, managing ambiguity, and balancing competing priorities.
• Excellent communication, presentation, and interpersonal skills.

Culture & Benefits

• Dynamic and challenging work environment with responsibility from day one.
• Personal and professional development support, including learning and development opportunities.
• International team committed to diversity and inclusion.
• Regular company and team events.
• Free food, health insurance, and dental insurance.