Application Engineer (Scientific Instrumentation)

Location: Remote in the United States, with 75–85% travel to customer sites; typically Monday through Friday. Must be comfortable working independently in new customer environments.

Salary: $84,160–$131,500 per year, plus eligibility for bonus, stock, and benefits.

Company

hirify.global provides scientific instruments and laboratory solutions.

What you will do

• Provide scientific and technical application support to customers and sales teams.
• Conduct product demonstrations, presentations, and customer training.
• Troubleshoot instrumentation, application, and workflow challenges.
• Support customer implementation, adoption, and optimization of hirify.global products and solutions.
• Collaborate with Sales, Marketing, R&D, and customers to address technical needs and communicate customer feedback.
• Build strong customer relationships and deliver an excellent customer experience.

Requirements

• Bachelor’s or Master’s degree in Chemistry, Biology, Biochemistry, Molecular Biology, Clinical Laboratory Science, or a related scientific field.
• 1–2+ years of experience in laboratory work, applications, technical support, field service, or customer-facing scientific roles.
• Strong communication and presentation skills, including the ability to explain technical concepts to diverse audiences.
• Proven troubleshooting and problem-solving abilities.
• Customer-focused mindset with a consultative approach.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Willingness and ability to travel extensively, 75–85%, to support customer sites.

Nice to have

• Experience supporting scientific instrumentation or laboratory-based technologies.
• Strong understanding of laboratory workflows, instrumentation, and data analysis.
• Experience conducting product demonstrations, customer training, or technical presentations.
• Previous applications, field-based, or customer-facing technical support experience.
• Ability to build strong customer relationships and serve as a trusted technical advisor.
• Experience partnering with Sales, Marketing, R&D, or other cross-functional teams to support customer success.

Culture & Benefits

• Option to work remotely.
• Full-time weekly schedule with daytime hours.
• Bonus, stock, and benefits eligibility.
• Inclusive, equal-opportunity workplace.