Principal Sales Operations & Strategy Manager (AI)

Location: Remote, Austin or San Francisco

Salary: San Francisco hires: $184,000–$230,000 annual salary; Austin hires: $160,000–$210,000 annual salary. Compensation may be adjusted depending on work location.

Company

hirify.global operates a global network that protects and accelerates Internet applications for customers ranging from individual bloggers and small businesses to Fortune 500 companies.

What you will do

• Design and build agentic workflows for revenue operations, including account creation and enrichment, CRM updates, renewals, QBR preparation, deal registration, and account ownership.
• Decide where AI and automation should be used in go-to-market workflows and where human judgment must remain involved.
• Set production quality standards through evaluations before releases, monitoring tied to pipeline and revenue, sensitive-data rules, and tested rollback procedures.
• Own the architecture connecting agents with Salesforce, data warehouses, enrichment and intent sources, and call data.
• Build signal layers for account prioritization, routing, and next-best actions using product usage, intent, firmographic changes, and call transcripts.
• Work with Sales, Marketing, Customer Success, Revenue Operations, Enablement, data, and engineering stakeholders to measure adoption, improve systems, and document ownership.

Requirements

• 10+ years of experience in software engineering, data engineering, GTM automation, or revenue systems, including several years owning systems from design through production support at staff level or above.
• Production experience with at least one LLM-powered workflow or agent relied on by a business team, including the ability to explain tool calling, failure handling, and evaluation.
• Strong Python or TypeScript and strong SQL; ability to write tested code and review AI-generated code for errors.
• Hands-on Salesforce experience with the data model, Flow, APIs, and permissions, plus understanding of CRM data quality issues caused by automation.
• Experience working directly in BigQuery, Snowflake, or a similar data warehouse.
• Experience integrating SaaS systems through REST APIs and webhooks and tracing failures to their source.
• Working knowledge of enrichment and signal tools such as D&B, ZoomInfo, and HG Insights, including handling conflicting source data.
• Ability to explain systems to sales executives and engineers and influence leaders on teams without direct reporting relationships.

Nice to have

• Experience with new models, agent frameworks, and vendor tools, including evaluating which technologies to adopt.

Culture & Benefits

• Remote work or work from Austin or San Francisco; candidates progressing to the offer stage may be asked to attend an in-person interview at a hirify.global office or hub.
• U.S. benefits include medical, dental, vision, flexible spending, commuter spending, fertility and family-forming support, mental health support, and global travel medical insurance.
• Financial benefits include disability insurance, life and accident insurance, a 401(k) retirement savings plan, and an employee stock participation plan.
• Flexible paid time off covers vacation and sick leave, with parental, pregnancy health, medical, and bereavement leave programs.
• The role is eligible for hirify.global’s equity plan.
• hirify.global emphasizes curiosity, iteration, AI-assisted problem solving, inclusion, and protecting the free and open Internet.

Hiring process

• Candidates who progress to the offer stage may be asked to attend an in-person interview at a hirify.global office or hub.
• An offer may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.