Crisis Communication Officer (IT)

Location: Hybrid, Utrecht, Netherlands; 36 hours per week; participation in 24/7 stand-by shifts approximately once every five weeks.

Gross monthly salary: €4,105–€5,862 for a 36-hour work week.

Company

hirify.global is a bank with a Continuity & Crisis Management department focused on preventing and minimising business disruptions for customers and employees worldwide.

What you will do

• Prioritise major incidents and assess their communication requirements.
• Create and distribute clear, consistent internal and external communications throughout incidents.
• Coordinate with technology, business, customer care, operations, and leadership stakeholders to maintain accurate information flow.
• Manage stakeholder expectations while balancing speed, clarity, and communication impact.
• Improve crisis communication processes, tools, and stakeholder engagement to strengthen organisational resilience.

Requirements

• At least five years of experience in communications and stakeholder management.
• A bachelor’s degree or higher.
• Fluency in spoken and written Dutch and English.
• Strong communication skills and stakeholder sensitivity.
• Ability to remain calm and work effectively under pressure.
• Proactive, quality-focused, and results-driven approach.
• Flexibility to participate in 24/7 stand-by shifts approximately once every five weeks.

Nice to have

• Experience with on-call duties and working under time pressure.
• Experience working with IT from a business perspective.
• Experience in crisis communication, reputation management, or copywriting.

Culture & Benefits

• Hybrid working environment with a balance between home and office work.
• Thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
• €1,400 annual development budget.
• Inclusive culture that values different perspectives and effective collaboration.
• Work in a five-person Major Incident Communication team within a 25-person Continuity & Crisis Management department.

Hiring process

• Submit an application by 6 November 2026.
• Interview stages may include online interviews, an assessment, and a reliability assessment.
• A legal screening is conducted before starting employment.