Associate Product Analyst (Healthcare)

Location: Remote, US

Base salary: $65,000–$80,000 per year; eligible for a discretionary performance-based bonus.

Company

hirify.global is a healthcare IT company developing intelligent medication management and end-to-end prescription access, affordability, and adherence solutions used by providers, pharmacies, EHRs, health information systems, and hospitals.

What you will do

• Draft user stories and acceptance criteria, maintain the product backlog, refine stories, and help break features into development tasks.
• Update feature specifications, user guides, process notes, release notes, deployment guides, and rollback documentation.
• Support sprint planning, track delivery against release timelines, surface blockers and risks, and contribute to post-release monitoring.
• Review, categorize, reproduce, document, and route bugs in partnership with QA; support issue prioritization led by senior product team members.
• Gather customer feedback, maintain support documentation, escalate critical issues, and collaborate with product, engineering, QA, UX, and customer support.
• Prepare product and release reports, analyze feedback and support data, build basic dashboards, and support A/B testing and feature validation.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Information Systems, Computer Science, or a related field.
• 1–3 years of experience in product management, business analysis, project coordination, or a similar role; internships and co-op experience count.
• Exposure to agile development methodologies through coursework, internships, or professional roles.
• Hands-on experience writing structured documentation such as user stories, requirements, or process documents.
• Experience working alongside engineering or technical teams in any capacity.
• Familiarity with project management tools such as Jira, Trello, or Asana; documentation tools such as Confluence, Notion, or Google Docs; and Excel including pivot tables, formulas, and basic data analysis.
• Active daily use of AI tools such as Claude, ChatGPT, or Copilot for writing, summarization, and research.
• Strong attention to detail, organization, structured analytical thinking, basic data review, curiosity-driven problem solving, and the ability to break complex topics into manageable parts.
• Clear written and verbal communication, thoughtful questioning when requirements are unclear, cross-functional meeting participation, strong listening skills, and willingness to accept feedback.
• Willingness to learn from senior team members, comfort with ambiguity, customer focus, empathy for end-user needs, and commitment to quality and follow-through.

Nice to have

• Internship or co-op experience in product, business analysis, or operations.
• Coursework or certifications in agile, scrum, or product management.
• Exposure to healthcare, pharmacy, life sciences, or other regulated industries.
• Familiarity with healthcare standards such as NCPDP SCRIPT, HL7, or FHIR.
• Exposure to AWS or cloud-based development environments; SQL basics; and dashboard tools such as Tableau, Power BI, or Looker.

Culture & Benefits

• Remote-first workplace with 90% desk work and 10% remote meetings with internal teams and occasional customer calls.
• Medical, dental, and vision insurance; HSA contributions for eligible HDHP participants; and voluntary FSA, hospital indemnity, accident, and critical illness insurance.
• 401(k) eligibility after three months with a 50% company match on the first 5% contributed and a three-year vesting schedule.
• Company-paid short- and long-term disability, AD&D, and group life insurance.
• 18 days of accrued PTO during the first three years, increasing thereafter, plus seven paid holidays and an Employee Assistance Program.
• Continuing education funding of up to $1,500 annually for eligible programs after one year of service.

Hiring process

• Recruitment communication is conducted through an official @hirify.global.com email address.
• The company will not request payment, sensitive personal information, equipment purchases, or deposited checks during hiring.